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Compare HappyFox vs SnapEngage

See this

comparison of HappyFox vs. SnapEngage
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. SnapEngage rates 4.5/5 stars with 124 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
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SnapEngage
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
SnapEngage
SnapEngage
4.5
Based on 124 reviews
 
Mighty
$29 per staff / month
Enterprise Plan
Custom
 
Fantastic
$49 per staff / month
Premier Plan
$420 month
 
Enterprise
$69 per staff / month
Plus Plan (Most Popular!)
$140 /month
 
Enterprise Plus
$89 per staff / month
Business Plan
$60 /month.
 
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.8
(Based on 120 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
9.3
(Based on 122 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
9.0
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
9.0
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.2
(Based on 111 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.4
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
8.7
(Based on 120 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
42.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
48.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
9.8%
 
Information Technology and Services
14.1%
Information Technology and Services
14.8%
 
Computer Software
12.2%
Computer Software
14.8%
 
Higher Education
6.4%
Financial Services
5.4%
 
Real Estate
3.8%
Telecommunications
4.7%
 
Education Management
3.8%
Insurance
4.7%
 
Other
59.6%
Other
55.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Stephen L.
Executive Sponsor in Medical Devices

My favorite part of of Snapengage is how fluid they make the proactive chat process. Since no click is needed to initiate a chat session we engage our customers more frequently. To provide a concrete example: I had tried two other live chat providers...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

G2 Crowd User

some areas are too technical for marketing departments to understand. More support should be provided to set up dashboards. An account manager should contact each client once every 6 month to understand the level of satisfaction. integration with CRM....

 
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Kate from G2 Crowd

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