Compare HappyFox vs Solvvy

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comparison of HappyFox vs. Solvvy
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
9.3
(Based on 20 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
9.1
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
0.0%
 
Information Technology and Services
14.1%
Internet
31.3%
 
Computer Software
12.2%
Computer Software
28.1%
 
Higher Education
6.4%
Retail
15.6%
 
Real Estate
3.8%
Consumer Electronics
6.3%
 
Education Management
3.8%
Computer Networking
6.3%
 
Other
59.6%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

James S.
Administrator

The widget is so streamlined that the Customer isn't disappointed when the first step is Self Help. Then its an easy click to get to a representative!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

G2 Crowd User

I don't get track of help articles presented to a user before submission of the ticket by that user. It think it would be great to see track of presented articles to determine wether something is missing in the existing knowledge base.

 
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Kate from G2 Crowd

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