Compare HappyFox, Talkus, and Zendesk Support

 
Mighty
$29 per staff / month
Essential
$5 /month
 
Enterprise
$69 per staff / month
Team
$19 /month
 
Fantastic
$49 per staff / month
Professional
$49 /month
 
Enterprise Plus
$89 per staff / month
Enterprise
$99 /month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More InformationRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
9.0
(Based on 12 reviews)
8.8
(Based on 1,270 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
9.3
(Based on 12 reviews)
8.7
(Based on 1,274 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
9.6
(Based on 10 reviews)
8.3
(Based on 602 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.9
(Based on 11 reviews)
8.4
(Based on 625 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.4
(Based on 12 reviews)
8.5
(Based on 1,083 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.9
(Based on 11 reviews)
8.6
(Based on 587 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
10.0
(Based on 12 reviews)
7.8
(Based on 1,262 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
83.3%
38.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
8.3%
45.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
8.3%
16.3%
 
Information Technology and Services
14.1%
Internet
25.0%
Computer Software
18.1%
 
Computer Software
12.2%
Logistics and Supply Chain
16.7%
Information Technology and Services
15.1%
 
Higher Education
6.4%
Marketing and Advertising
8.3%
Internet
10.6%
 
Real Estate
3.8%
Leisure, Travel & Tourism
8.3%
Marketing and Advertising
5.0%
 
Education Management
3.8%
Information Technology and Services
8.3%
Telecommunications
3.3%
 
Other
59.6%
Other
33.3%
Other
48.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Guillaume P.
Administrator in Computer Software

The seamless Slack Integration, this is so handy because every support team member could in real time answer and user or help a collegue with an answer. Plus, non support team members (like developpers) could see in Slack what are the matter and help too....

Abbey S.
Administrator in Education Management

The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

Adam L.
Administrator in Marketing and Advertising

I would love to see more flexibility for email support, as some cases require the use of email.

Matthew W.
Administrator in Computer Software

After the setup, and things were going smoothly, they ended up getting really bad. Our web application would send out an email with data from a signup form anytime someone signup up for our SaaS product. Things would be going fine, then Zendesk would decide...

 
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Kate from G2 Crowd

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