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Compare HappyFox vs TeamSupport

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comparison of HappyFox vs. TeamSupport
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. TeamSupport rates 4.3/5 stars with 484 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Support Desk
$50 / agent / month billed annually
 
Fantastic
$49 per staff / month
Enterprise
$65 / agent / month billed annually
 
Enterprise
$69 per staff / month
Private Cloud
Custom Contact Us for Pricing
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.7
(Based on 471 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.8
(Based on 472 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.8
(Based on 222 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.0
(Based on 427 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.3
(Based on 227 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
9.1
(Based on 473 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
41.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
48.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
10.3%
 
Information Technology and Services
14.1%
Computer Software
28.0%
 
Computer Software
12.2%
Information Technology and Services
21.2%
 
Higher Education
6.4%
Internet
5.9%
 
Education Management
3.8%
Financial Services
4.5%
 
Real Estate
3.8%
Hospitality
3.8%
 
Other
59.6%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

Gergana A.
Administrator

1. We get logged out with a message "Session Expired" all the time. It is very annoying. It would log us out even after trying to submit a reply to a ticket. 2. Integrations aren't made easy to accomplish 3. There are no ways to customize a customer hub...

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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