Compare HappyFox vs TeamSupport

See this comparison of HappyFox vs. TeamSupport based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. TeamSupport rates 4.4/5 stars with 462 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Support Desk
$50 / agent / month billed annually
 
Fantastic
$49 per staff / month
Enterprise
$65 / agent / month billed annually
 
Enterprise
$69 per staff / month
Private Cloud
Custom Contact Us for Pricing
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.7
(Based on 450 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.8
(Based on 451 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.5
(Based on 211 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.9
(Based on 212 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
9.0
(Based on 408 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
9.3
(Based on 217 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
9.2
(Based on 451 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
42.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
48.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
9.5%
 
Information Technology and Services
14.3%
Computer Software
28.3%
 
Computer Software
12.3%
Information Technology and Services
21.9%
 
Higher Education
6.5%
Internet
6.0%
 
Education Management
3.9%
Financial Services
4.6%
 
Real Estate
3.9%
Hospitality
4.0%
 
Other
59.1%
Other
35.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

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Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
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Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

G2 Crowd User in Internet

There are some key areas that are not customizable. The Wiki, for example, appears as a drop-down selection of whatever articles you create in the administrator portal, but on the customer hub it appears as a large stacked pile of articles that require a...

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Kate from G2 Crowd

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