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Compare HappyFox vs TeamSupport

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comparison of HappyFox vs. TeamSupport
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. TeamSupport rates 4.3/5 stars with 496 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
Optimized for quick response
TeamSupport
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
TeamSupport
TeamSupport
4.3
Based on 496 reviews
 
Mighty
$29 per staff / month
Support Desk
$50 / agent / month billed annually
 
Fantastic
$49 per staff / month
Enterprise
$65 / agent / month billed annually
 
Enterprise
$69 per staff / month
Private Cloud
Custom Contact Us for Pricing
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.7
(Based on 480 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.8
(Based on 481 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.5
(Based on 224 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.8
(Based on 226 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.0
(Based on 435 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.3
(Based on 231 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
9.1
(Based on 482 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
41.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
47.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
11.2%
 
Information Technology and Services
14.1%
Computer Software
27.7%
 
Computer Software
12.2%
Information Technology and Services
20.7%
 
Higher Education
6.4%
Internet
5.7%
 
Real Estate
3.8%
Financial Services
4.6%
 
Education Management
3.8%
Hospitality
3.7%
 
Other
59.6%
Other
37.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

brandy M.
User in Education Management

The search bar sometimes does not pull up what I am looking for even though it is typed out correctly. I would like for some of the other Scroll tabs to be switched to SerachBars with so if I am trying to assign a ticket I can type out their name instead...

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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