Compare HappyFox, Teamwork Desk, and TeamSupport

 
Mighty
$29 per staff / month
Starter
$7 per agent, per month (billed annually)
Support Desk
$50 / agent / month billed annually
 
Fantastic
$49 per staff / month
Plus
$13 per agent, per month (billed annually)
Enterprise
$65 / agent / month billed annually
 
Enterprise
$69 per staff / month
Pro
$25 per agent, per month (billed annually)
Private Cloud
Custom Contact Us for Pricing
 
Enterprise Plus
$89 per staff / month
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
9.0
(Based on 28 reviews)
8.7
(Based on 491 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.8
(Based on 30 reviews)
8.8
(Based on 492 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.9
(Based on 16 reviews)
8.5
(Based on 232 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
9.0
(Based on 15 reviews)
8.9
(Based on 234 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.1
(Based on 27 reviews)
9.0
(Based on 446 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.0
(Based on 15 reviews)
9.3
(Based on 239 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
9.3
(Based on 30 reviews)
9.1
(Based on 491 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
79.4%
41.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
17.6%
47.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
2.9%
11.1%
 
Information Technology and Services
14.1%
Marketing and Advertising
23.9%
Computer Software
27.3%
 
Computer Software
12.2%
Information Technology and Services
19.6%
Information Technology and Services
20.8%
 
Higher Education
6.4%
Computer Software
8.7%
Internet
5.6%
 
Real Estate
3.8%
Logistics and Supply Chain
6.5%
Financial Services
4.5%
 
Education Management
3.8%
Internet
6.5%
Hospitality
3.6%
 
Other
59.6%
Other
34.8%
Other
38.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

G2 Crowd User

Teamwork has bought clarity to our support desk, both in terms of individual performance tracking and overall response time improvement

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

Michael B.
User in Hospitality

As a technician who oversees a team of 14 technicians on my Cloud-based product team, I do have issues with the constant latency when: retrieving Open Tickets for a Customer, receiving an incoming chat, and the major defect when you click and drag an image...

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

 No downloads provided.No downloads provided.
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