Compare HappyFox vs Track-It!

See this comparison of HappyFox vs. Track-It! based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Track-It! rates 3.6/5 stars with 69 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
7.9
(Based on 65 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.0
(Based on 65 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
7.6
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.0
(Based on 42 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
7.9
(Based on 51 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.1
(Based on 40 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
5.7
(Based on 64 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
13.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
55.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
30.9%
 
Information Technology and Services
14.3%
Information Technology and Services
13.5%
 
Computer Software
12.3%
Hospital & Health Care
10.1%
 
Higher Education
6.5%
Utilities
5.6%
 
Education Management
3.9%
Higher Education
5.6%
 
Real Estate
3.9%
Law Practice
5.6%
 
Other
59.1%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Navigation from ticket to ticket. Sometimes a bit slow to process.

G2 Crowd User in Plastics

Reporting is terrible, there isn’t an easy way to get the list software on computers

 
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Kate from G2 Crowd

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