Compare HappyFox vs Track-It!

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comparison of HappyFox vs. Track-It!
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Track-It! rates 3.6/5 stars with 70 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
7.9
(Based on 66 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.0
(Based on 66 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
7.6
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.0
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
7.9
(Based on 52 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
8.1
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
5.8
(Based on 65 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
13.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
55.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
31.9%
 
Information Technology and Services
14.1%
Information Technology and Services
14.3%
 
Computer Software
12.2%
Hospital & Health Care
9.9%
 
Higher Education
6.4%
Utilities
5.5%
 
Education Management
3.8%
Higher Education
5.5%
 
Real Estate
3.8%
Law Practice
5.5%
 
Other
59.6%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

G2 Crowd User in Civil Engineering

I find it to be very slow and unresponsive at times. I feel there should be additional features for the online portal. Such as better assistance for self-help and solutions area. Also would like to see a better inventory tracking feature that works more...

 
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Kate from G2 Crowd

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