Compare HappyFox vs Track-It!

See this comparison of HappyFox vs. Track-It! based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Track-It! rates 3.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
7.9
(Based on 64 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
7.9
(Based on 64 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
7.5
(Based on 39 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.0
(Based on 41 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
7.9
(Based on 50 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.0
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
5.7
(Based on 63 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
13.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
55.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
31.3%
 
Information Technology and Services
14.3%
Information Technology and Services
13.8%
 
Computer Software
12.3%
Hospital & Health Care
10.3%
 
Higher Education
6.5%
Utilities
5.7%
 
Education Management
3.9%
Higher Education
5.7%
 
Real Estate
3.9%
Law Practice
5.7%
 
Other
59.1%
Other
58.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

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Yaniv R.
Administrator in Information Technology and Services

The system is now lacking a lot of features, and the features that is has are not integrated together well enough to make it easy to utilize it to the extent that it be used.

 
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Kate avatar
Kate from G2 Crowd

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