Compare HappyFox vs Vision Helpdesk

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comparison of HappyFox vs. Vision Helpdesk
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Vision Helpdesk rates 4.7/5 stars with 44 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
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Vision Helpdesk
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
Vision Helpdesk
Vision Helpdesk
4.7
Based on 44 reviews
 
Mighty
$29 per staff / month
Starter Help Desk
$12 per staff per mo billed annually
 
Fantastic
$49 per staff / month
Pro Help Desk Software
$20 per staff per mo billed annually
 
Enterprise
$69 per staff / month
Satellite Desk
$24 per staff per mo billed annually
 
Enterprise Plus
$89 per staff / month
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
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Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
9.3
(Based on 44 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
9.1
(Based on 44 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.9
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
9.3
(Based on 42 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.7
(Based on 43 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.7
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
9.8
(Based on 44 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
61.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
29.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
9.1%
 
Information Technology and Services
14.1%
Non-Profit Organization Management
25.5%
 
Computer Software
12.2%
Internet
14.5%
 
Higher Education
6.4%
Information Technology and Services
12.7%
 
Real Estate
3.8%
Individual & Family Services
5.5%
 
Education Management
3.8%
Education Management
5.5%
 
Other
59.6%
Other
36.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

G2 Crowd User

Everything was a bit slow and buggy at times.

 
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