Compare HappyFox vs Whatfix
See this
comparison of HappyFox vs. Whatfix
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Whatfix rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial Unavailable
Free Trial Unavailable
HappyFox
Mighty
$29per staff / month
Fantastic
$49per staff / month
Enterprise
$69per staff / month
Enterprise Plus
$89per staff / month
Free Trial Unavailable
Whatfix
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.9
8.9
Ease of Use
Ease of Use
9.3
8.9
Ease of Setup
Ease of Setup
8.9
8.1
Ease of Admin
Ease of Admin
9.1
8.3
Quality of Support
Quality of Support
9.2
9.9
Ease of Doing Business With
Ease of Doing Business With
9.3
9.3
Product Direction (% positive)
Product Direction (% positive)
9.3
9.7
Meets Requirements
HappyFox
8.9
Whatfix
8.9
Ease of Use
HappyFox
9.3
Whatfix
8.9
Ease of Setup
HappyFox
8.9
Whatfix
8.1
Ease of Admin
HappyFox
9.1
Whatfix
8.3
Quality of Support
HappyFox
9.2
Whatfix
9.9
Ease of Doing Business With
HappyFox
9.3
Whatfix
9.3
Product Direction (% positive)
HappyFox
9.3
Whatfix
9.7

Features

Knowledge Share
Knowledge Base
HappyFox
8.5
Whatfix
8.8
Searchable Articles
HappyFox
8.8
Whatfix
8.9
Community Forums
HappyFox
Not enough data available
Whatfix
Not enough data available
Interactive FAQs & Forums
HappyFox
Not enough data available
Whatfix
Not enough data available
Interaction
Web Portals
HappyFox
7.2
Whatfix
9.4
Forum to Reponse
HappyFox
8.1
Whatfix
10.0
Tickets and Tagging
HappyFox
9.3
Whatfix
10.0
Live Chat
HappyFox
8.1
Whatfix
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
45.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
23.8%
HappyFox
Small-Business
46.4%
Mid-Market
38.1%
Enterprise
15.5%
Whatfix
Small-Business
45.2%
Mid-Market
31.0%
Enterprise
23.8%

Reviewers' Industry

 
Information Technology and Services
14.1%
Computer Software
28.3%
 
Computer Software
12.2%
Information Technology and Services
18.9%
 
Higher Education
6.4%
Consumer Goods
9.4%
 
Real Estate
3.8%
Internet
5.7%
 
Education Management
3.8%
Telecommunications
3.8%
 
Other
59.6%
Other
34.0%
HappyFox
Information Technology and Services
14.1%
Computer Software
12.2%
Higher Education
6.4%
Real Estate
3.8%
Education Management
3.8%
Other
59.6%
Whatfix
Computer Software
28.3%
Information Technology and Services
18.9%
Consumer Goods
9.4%
Internet
5.7%
Telecommunications
3.8%
Other
34.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

G2 Crowd User in Cosmetics

The support received during implementation from the WhatFix team was nothing like what you would see with some other suppliers of this type. You really feel a deep desire to help and create value for the customer.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

G2 Crowd User in Internet

More in depth analysis about - if the flow is missed, what can be the causes.

 
HappyFox
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

Whatfix
Most Helpful Favorable Review
G2 Crowd User in Cosmetics

The support received during implementation from the WhatFix team was nothing like what you would see with some other suppliers of this type. You really feel a deep desire to help and create value for the customer.

Most Helpful Critical Review
G2 Crowd User in Internet

More in depth analysis about - if the flow is missed, what can be the causes.

Screenshots

 
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