Compare HappyFox vs Zendesk

See this comparison of HappyFox vs. Zendesk Support based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Zendesk Support rates 4.2/5 stars with 952 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Essential
$5 /month
 
Enterprise
$69 per staff / month
Team
$19 /month
 
Fantastic
$49 per staff / month
Professional
$49 /month
 
Enterprise Plus
$89 per staff / month
Enterprise
$99 /month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.7
(Based on 881 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.6
(Based on 884 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.3
(Based on 435 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.4
(Based on 452 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
8.5
(Based on 738 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.5
(Based on 422 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
7.9
(Based on 879 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
38.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
46.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
15.1%
 
Information Technology and Services
14.3%
Computer Software
20.1%
 
Computer Software
12.3%
Information Technology and Services
14.2%
 
Higher Education
6.5%
Internet
12.2%
 
Education Management
3.9%
Marketing and Advertising
6.5%
 
Real Estate
3.9%
Retail
3.1%
 
Other
59.1%
Other
43.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

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Abbey S.
Administrator in Education Management

The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...

Most Helpful Critical Review
Most Helpful Critical Review
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Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

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Matthew W.
Administrator in Computer Software

After the setup, and things were going smoothly, they ended up getting really bad. Our web application would send out an email with data from a signup form anytime someone signup up for our SaaS product. Things would be going fine, then Zendesk would decide...

 
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Video 1: Zendesk Overview
Video 2: Lonely Planet Customer Story

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