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Compare HappyFox vs Zendesk Support

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comparison of HappyFox vs. Zendesk Support
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Zendesk Support rates 4.2/5 stars with 1,339 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
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Zendesk Support
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
Zendesk Support
Zendesk Support
4.2
Based on 1,339 reviews
 
Mighty
$29 per staff / month
Essential
$5 /month
 
Enterprise
$69 per staff / month
Team
$19 /month
 
Fantastic
$49 per staff / month
Professional
$49 /month
 
Enterprise Plus
$89 per staff / month
Enterprise
$99 /month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.7
(Based on 1,226 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.7
(Based on 1,230 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.3
(Based on 587 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.4
(Based on 610 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
8.5
(Based on 1,041 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
8.6
(Based on 573 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
7.8
(Based on 1,218 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
38.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
45.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
16.2%
 
Information Technology and Services
14.1%
Computer Software
18.4%
 
Computer Software
12.2%
Information Technology and Services
15.1%
 
Higher Education
6.4%
Internet
10.7%
 
Real Estate
3.8%
Marketing and Advertising
5.1%
 
Education Management
3.8%
Telecommunications
3.3%
 
Other
59.6%
Other
47.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Abbey S.
Administrator in Education Management

The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

Matthew W.
Administrator in Computer Software

After the setup, and things were going smoothly, they ended up getting really bad. Our web application would send out an email with data from a signup form anytime someone signup up for our SaaS product. Things would be going fine, then Zendesk would decide...

 
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Kate from G2 Crowd

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