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Compare HappyFox vs Zoho Desk

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comparison of HappyFox vs. Zoho Desk
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Zoho Desk rates 4.3/5 stars with 712 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Zoho Desk
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
Zoho Desk
Zoho Desk
4.3
Based on 712 reviews
 
Mighty
$29 per staff / month
FREE
$0 /agent/month
 
Enterprise
$69 per staff / month
PROFESSIONAL
$12 /agent/month
 
Fantastic
$49 per staff / month
ENTERPRISE
$25 /agent/month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.7
(Based on 653 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.6
(Based on 653 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.3
(Based on 521 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.6
(Based on 520 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
8.3
(Based on 587 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
8.6
(Based on 485 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
8.9
(Based on 648 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
72.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
21.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
6.7%
 
Information Technology and Services
14.1%
Information Technology and Services
25.4%
 
Computer Software
12.2%
Computer Software
11.1%
 
Higher Education
6.4%
Internet
4.5%
 
Real Estate
3.8%
Telecommunications
4.1%
 
Education Management
3.8%
Marketing and Advertising
4.1%
 
Other
59.6%
Other
51.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and it┼Ť truly deserving.Simplicity is at it┼Ť best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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