Compare HappyFox vs Zoho Desk

See this comparison of HappyFox vs. Zoho Desk based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Zoho Desk rates 4.3/5 stars with 480 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
FREE
$0 /agent/month
 
Enterprise
$69 per staff / month
PROFESSIONAL
$12 /agent/month
 
Fantastic
$49 per staff / month
ENTERPRISE
$25 /agent/month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.6
(Based on 444 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.6
(Based on 444 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.3
(Based on 349 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.6
(Based on 351 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
8.2
(Based on 401 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.6
(Based on 327 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
8.8
(Based on 436 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
72.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
19.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
7.6%
 
Information Technology and Services
14.3%
Information Technology and Services
25.5%
 
Computer Software
12.3%
Computer Software
11.2%
 
Higher Education
6.5%
Internet
4.6%
 
Education Management
3.9%
Marketing and Advertising
4.6%
 
Real Estate
3.9%
Telecommunications
4.1%
 
Other
59.1%
Other
50.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

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Garret A.
User in Information Technology and Services

The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...

Most Helpful Critical Review
Most Helpful Critical Review
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Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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Kate from G2 Crowd

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