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Compare Heap vs IBM Digital Analytics

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comparison of Heap vs. IBM Digital Analytics
based on data from user reviews. Heap rates 4.4/5 stars with 111 reviews. IBM Digital Analytics rates 2.9/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
 
Enterprise
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 104 reviews)
6.9
(Based on 47 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 104 reviews)
5.9
(Based on 47 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 45 reviews)
5.4
(Based on 18 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 45 reviews)
6.9
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 88 reviews)
6.1
(Based on 42 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 37 reviews)
7.0
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 104 reviews)
3.8
(Based on 46 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
56.8%
15.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.2%
34.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.0%
50.0%
 
Internet
25.2%
Retail
18.0%
 
Information Technology and Services
14.1%
Marketing and Advertising
18.0%
 
Computer Software
14.1%
Insurance
8.2%
 
Marketing and Advertising
13.3%
Information Technology and Services
8.2%
 
Insurance
2.2%
Internet
6.6%
 
Other
31.1%
Other
41.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

G2 Crowd User in Financial Services

Very customizable and detailed insights into our Web prescence

Most Helpful Critical Review
Most Helpful Critical Review
Gitai B.
User in Computer Software

The ability to analyze is ridiculously bad. I've been doing web analytics for four years now, and I'm pretty good at it. I find that usually the third level of drill down is where you start getting an answer to your question, and Heap just doesn't allow...

G2 Crowd User in Machinery

This is a very in depth software that is not user friendly. It's difficult to understand and catch on to, but with thorough training you can be able to navigate through this!

 
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Kate from G2 Crowd

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