Compare Heap vs Kissmetrics

See this comparison of Heap vs. Kissmetrics based on data from user reviews. Heap rates 4.4/5 stars with 102 reviews. Kissmetrics rates 4.1/5 stars with 143 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
Growth
From $500 Per Month
 
Enterprise
Custom
Power
From $850 Per Month
 
Enterprise
Contact Vendor 1-888-767-5477
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 95 reviews)
8.1
(Based on 138 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 95 reviews)
7.7
(Based on 138 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 41 reviews)
7.0
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 41 reviews)
8.1
(Based on 65 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 81 reviews)
8.6
(Based on 120 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 33 reviews)
8.5
(Based on 66 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 95 reviews)
8.3
(Based on 138 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.8%
55.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.3%
35.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.8%
9.4%
 
Internet
24.8%
Computer Software
24.4%
 
Computer Software
15.4%
Internet
22.2%
 
Information Technology and Services
13.7%
Marketing and Advertising
11.4%
 
Marketing and Advertising
12.8%
Information Technology and Services
5.7%
 
Insurance
2.6%
Retail
2.8%
 
Other
30.8%
Other
33.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 7wgjsoiwlw5z7xxvd7dg64me xoz750livljeoueco1j7z0z5w5gqgdwqw7joz2n8wlpl2gdy2am2tok54z35oilr2a423um54zomi9hrdrn6c8ldwakax4jumqh532e2upadvhjoui
Noah H.
Administrator in Computer Software

Heap enables one to easily track how customers use one's applications on both the web and mobile. This data is crucial to informing product development and further enhancements. With its ability to easily define user events, one can easily detect how one...

0 sldzcmiskg emfiji hwcvr8e3tkudrjfbjfcvrpbxvnks2g3ijnms7 q73u4avau6iq4glcpe7l
Justin N.
User in Marketing and Advertising

KISSMetrics offers flexibility, power, and a robust feature set. You can track almost anything your heart desires and go way beyond simple page views to track form completions, behaviour across multiple devices, customer value over time, and way more....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

It still feels a little slow and clunky even after the redesign although that did help.

0 73e pmimn1be4ig07gwyprw8qvcezl 0shypprogiknubtnxifs7juypvrgnrgc1mgegyyqyob4c
Darren S.
Administrator in Internet

Our dev team invested dozens of hours integrating KissMetrics calls into everything we needed to track. It required a lot of testing and back and forth with their support. When we finally had everything being tracked, we needed to set up our dashboard and...

 
Ask Heap a QuestionContact HeapAsk Kissmetrics a QuestionContact Kissmetrics
Kate avatar
Kate from G2 Crowd

Need help?

I can help.