Compare Heap vs Kissmetrics

See this comparison of Heap vs. Kissmetrics based on data from user reviews. Heap rates 4.4/5 stars with 104 reviews. Kissmetrics rates 4.1/5 stars with 143 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
Growth
From $500 Per Month
 
Enterprise
Custom
Power
From $850 Per Month
 
Enterprise
Contact Vendor 1-888-767-5477
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 97 reviews)
8.1
(Based on 138 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 97 reviews)
7.7
(Based on 138 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 42 reviews)
7.0
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 42 reviews)
8.1
(Based on 65 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 83 reviews)
8.6
(Based on 120 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 34 reviews)
8.5
(Based on 66 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 97 reviews)
8.3
(Based on 138 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.7%
55.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.6%
35.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.7%
9.4%
 
Internet
24.0%
Computer Software
24.4%
 
Computer Software
15.7%
Internet
22.2%
 
Information Technology and Services
13.2%
Marketing and Advertising
11.4%
 
Marketing and Advertising
12.4%
Information Technology and Services
5.7%
 
Insurance
2.5%
Retail
2.8%
 
Other
32.2%
Other
33.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Justin A.
Agency in Marketing and Advertising

Heap is easy to implement, easy to use, and very simple to deploy. It gives the "lay-person", a marketing team member, or business team member who is NOT a tech savvy data scientist the ability to review the most important data, answer questions in a...

Justin N.
User in Marketing and Advertising

KISSMetrics offers flexibility, power, and a robust feature set. You can track almost anything your heart desires and go way beyond simple page views to track form completions, behaviour across multiple devices, customer value over time, and way more....

Most Helpful Critical Review
Most Helpful Critical Review
Anne M.
User in Financial Services

The inaccuracies (#s will jump) over time, I record HEAP data daily/weekly/monthly and when I go back to see it I notice there are something slight or LARGE changes in the numbers I also dislike how easily it is to pull inaccurate information if your...

Darren S.
Administrator in Internet

Our dev team invested dozens of hours integrating KissMetrics calls into everything we needed to track. It required a lot of testing and back and forth with their support. When we finally had everything being tracked, we needed to set up our dashboard and...

 
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