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Compare Heap vs Kissmetrics

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comparison of Heap vs. Kissmetrics
based on data from user reviews. Heap rates 4.3/5 stars with 114 reviews. Kissmetrics rates 4.1/5 stars with 147 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
Growth
From $500 Per Month
 
Enterprise
Custom
Power
From $850 Per Month
 
Enterprise
Contact Vendor 1-888-767-5477
 
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Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 107 reviews)
8.0
(Based on 142 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 107 reviews)
7.8
(Based on 142 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.1
(Based on 47 reviews)
7.0
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 47 reviews)
8.1
(Based on 65 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 91 reviews)
8.5
(Based on 123 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 39 reviews)
8.5
(Based on 66 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.9
(Based on 107 reviews)
8.2
(Based on 142 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.0%
54.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.2%
35.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.8%
9.2%
 
Internet
24.6%
Computer Software
23.8%
 
Information Technology and Services
13.8%
Internet
21.5%
 
Computer Software
13.8%
Marketing and Advertising
11.6%
 
Marketing and Advertising
13.0%
Information Technology and Services
5.5%
 
Insurance
2.2%
Retail
3.3%
 
Other
32.6%
Other
34.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

Heap provides great user-level analytics, the data loads very fast, it gives the ability to send custom events via API and they offer quick and helpful customer support.

Justin N.
User in Marketing and Advertising

KISSMetrics offers flexibility, power, and a robust feature set. You can track almost anything your heart desires and go way beyond simple page views to track form completions, behaviour across multiple devices, customer value over time, and way more....

Most Helpful Critical Review
Most Helpful Critical Review
David M.
Administrator in Commercial Real Estate

We setup heap, mixpanel, calq, google analytics and sentry to trial various metrics/reporting. They all have similar API/SDK calls but heap ended up being the hardest to integrate by far due to its unnecessarily opinionated JS snippet making it incompatible...

Darren S.
Administrator in Internet

Our dev team invested dozens of hours integrating KissMetrics calls into everything we needed to track. It required a lot of testing and back and forth with their support. When we finally had everything being tracked, we needed to set up our dashboard and...

 
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Kate from G2 Crowd

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