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Compare Heap vs Mixpanel

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comparison of Heap vs. Mixpanel
based on data from user reviews. Heap rates 4.4/5 stars with 111 reviews. Mixpanel rates 4.2/5 stars with 220 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
 
Enterprise
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 104 reviews)
8.4
(Based on 194 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 104 reviews)
8.0
(Based on 193 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 45 reviews)
7.6
(Based on 88 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 45 reviews)
7.9
(Based on 89 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 88 reviews)
8.0
(Based on 149 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 37 reviews)
8.4
(Based on 76 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 104 reviews)
7.3
(Based on 189 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
56.8%
64.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.2%
30.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.0%
5.0%
 
Internet
25.2%
Computer Software
25.2%
 
Information Technology and Services
14.1%
Internet
17.9%
 
Computer Software
14.1%
Information Technology and Services
14.0%
 
Marketing and Advertising
13.3%
Marketing and Advertising
7.3%
 
Insurance
2.2%
Financial Services
6.6%
 
Other
31.1%
Other
28.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Erich R.
Administrator in Internet

We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

Dominic B.
User in Information Technology and Services

MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers.

 
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