Compare Heap vs Piwik

See this comparison of Heap vs. Piwik based on data from user reviews. Heap rates 4.4/5 stars with 102 reviews. Piwik rates 4.2/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
Cloud Starter 100k
$29 per month
 
Enterprise
Custom
Cloud Basic 300k
$65 per month
 
Piwik
$0
 
Cloud Professional 2M
$249 per month
 
Cloud Professional 1M
$129 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 95 reviews)
8.5
(Based on 58 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 95 reviews)
8.0
(Based on 58 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 41 reviews)
7.9
(Based on 43 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 41 reviews)
8.0
(Based on 41 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 81 reviews)
7.2
(Based on 35 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 33 reviews)
8.4
(Based on 28 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 95 reviews)
8.6
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.8%
45.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.3%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.8%
21.1%
 
Internet
24.8%
Marketing and Advertising
20.0%
 
Computer Software
15.4%
Information Technology and Services
14.3%
 
Information Technology and Services
13.7%
Internet
10.0%
 
Marketing and Advertising
12.8%
Computer Software
8.6%
 
Insurance
2.6%
Hospital & Health Care
4.3%
 
Other
30.8%
Other
42.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah H.
Administrator in Computer Software

Heap enables one to easily track how customers use one's applications on both the web and mobile. This data is crucial to informing product development and further enhancements. With its ability to easily define user events, one can easily detect how one...

Brad J.
Consultant in Computer Software

Piwik is a great alternative to Google Analytics if you need something to run on your own servers. It also helps to analyze traffic more closely by turning on features to track ip addresses. This allows for closer analysis of activity on your website. I...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

It still feels a little slow and clunky even after the redesign although that did help.

Daniel K.
Executive Sponsor in Computer Software

There are certain things that just aren't working for me. I'm specifically focusing on analyzing user behavior via predefined goals. The goal tracking appears to work great. What isn't working so great is that when I apply a custom segment (in this case...

 
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Kate from G2 Crowd

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