Compare Heap vs StatCounter

See this comparison of Heap vs. StatCounter based on data from user reviews. Heap rates 4.4/5 stars with 104 reviews. StatCounter rates 4.4/5 stars with 47 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
From $5/month
$0-$399 per month
 
Enterprise
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 97 reviews)
8.8
(Based on 45 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 97 reviews)
9.2
(Based on 45 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 42 reviews)
8.5
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 42 reviews)
9.1
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 83 reviews)
8.6
(Based on 30 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 34 reviews)
9.4
(Based on 13 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 97 reviews)
7.6
(Based on 44 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.7%
66.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.6%
17.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.7%
15.6%
 
Internet
24.0%
Marketing and Advertising
21.0%
 
Computer Software
15.7%
Internet
9.7%
 
Information Technology and Services
13.2%
Writing and Editing
8.1%
 
Marketing and Advertising
12.4%
Information Technology and Services
8.1%
 
Insurance
2.5%
Financial Services
4.8%
 
Other
32.2%
Other
48.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

Heap provides great user-level analytics, the data loads very fast, it gives the ability to send custom events via API and they offer quick and helpful customer support.

G2 Crowd User in Entertainment

We can keep track of our customers and where they come from. We like thats we can keep track of our customers and where we could improve on.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

G2 Crowd User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

 
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Kate from G2 Crowd

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