Compare Heap vs UserIQ

See this comparison of Heap vs. UserIQ based on data from user reviews. Heap rates 4.3/5 stars with 103 reviews. UserIQ rates 4.4/5 stars with 45 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
 
Enterprise
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 96 reviews)
8.5
(Based on 44 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 96 reviews)
8.0
(Based on 44 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 41 reviews)
7.6
(Based on 31 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 41 reviews)
8.3
(Based on 31 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 82 reviews)
9.5
(Based on 44 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 33 reviews)
9.8
(Based on 31 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 96 reviews)
9.8
(Based on 44 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.3%
42.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.0%
48.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.8%
8.9%
 
Internet
24.4%
Computer Software
39.7%
 
Computer Software
15.1%
Marketing and Advertising
17.5%
 
Information Technology and Services
13.4%
Internet
14.3%
 
Marketing and Advertising
12.6%
Information Services
6.3%
 
Insurance
2.5%
Information Technology and Services
6.3%
 
Other
31.9%
Other
15.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

Heap takes a unique approach to web interaction tracking. Unlike many other web analytics tools, Heap collects every action a user takes on each of your site's pages by default. It's up to you to organize the data, but you can define individual actions on...

Jake F.
Administrator

We initially implemented UserIQ for the purpose of making alerts for our users. This is mostly a notice or endorsement upon login but we wanted a system that would allow us to ramp that up to tours and walkthroughs for existing and new features. UserIQ's...

Most Helpful Critical Review
Most Helpful Critical Review
Anne M.
User in Financial Services

The inaccuracies (#s will jump) over time, I record HEAP data daily/weekly/monthly and when I go back to see it I notice there are something slight or LARGE changes in the numbers I also dislike how easily it is to pull inaccurate information if your...

Richard W.
User in Internet

Didn't cover all platforms. But I'm sure their dev team will continue to build and fix anything we had an issue with

 
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