Compare Heap vs UserIQ

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comparison of Heap vs. UserIQ
based on data from user reviews. Heap rates 4.3/5 stars with 113 reviews. UserIQ rates 4.4/5 stars with 56 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Heap
UserIQ
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Heap
Heap
4.3
Based on 113 reviews
UserIQ
UserIQ
4.4
Based on 56 reviews
Optimized for quick response
 
Free
$0 per month
 
Enterprise
Custom
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 106 reviews)
8.6
(Based on 53 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 106 reviews)
8.0
(Based on 53 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.1
(Based on 46 reviews)
7.5
(Based on 36 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 46 reviews)
8.3
(Based on 37 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 90 reviews)
9.6
(Based on 53 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 38 reviews)
9.7
(Based on 37 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.9
(Based on 106 reviews)
9.8
(Based on 54 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
56.6%
41.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.5%
51.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.8%
7.1%
 
Internet
24.8%
Computer Software
37.2%
 
Information Technology and Services
13.9%
Marketing and Advertising
17.9%
 
Computer Software
13.9%
Internet
14.1%
 
Marketing and Advertising
13.1%
Information Technology and Services
6.4%
 
Financial Services
2.2%
Information Services
5.1%
 
Other
32.1%
Other
19.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Bridgette R.
Administrator in Computer Software

UserIQ's customer support has been amazing. Our team is small, but the time and effort everyone puts in with our company is great.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

It still feels a little slow and clunky even after the redesign although that did help.

G2 Crowd User in Computer Software

UserIQ is still evolving so of course there are a few bugs or hiccups along the way. However, I'm sure it will continue to grow and be a great product in the future.

 
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Kate from G2 Crowd

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