Compare Heap vs UserIQ

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comparison of Heap vs. UserIQ
based on data from user reviews. Heap rates 4.4/5 stars with 110 reviews. UserIQ rates 4.5/5 stars with 54 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
 
Enterprise
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 103 reviews)
8.5
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 103 reviews)
8.0
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 45 reviews)
7.5
(Based on 36 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 45 reviews)
8.3
(Based on 36 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 87 reviews)
9.6
(Based on 50 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 37 reviews)
9.7
(Based on 36 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 103 reviews)
9.8
(Based on 51 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.3%
43.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.5%
49.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.2%
7.5%
 
Internet
24.1%
Computer Software
37.5%
 
Information Technology and Services
14.3%
Internet
15.3%
 
Computer Software
14.3%
Marketing and Advertising
15.3%
 
Marketing and Advertising
13.5%
Information Technology and Services
6.9%
 
Insurance
2.3%
Information Services
5.6%
 
Other
31.6%
Other
19.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

Heap takes a unique approach to web interaction tracking. Unlike many other web analytics tools, Heap collects every action a user takes on each of your site's pages by default. It's up to you to organize the data, but you can define individual actions on...

G2 Crowd User

Excellent client service and partnership on a pretty tight deadline. The UserIQ team was extremely communicative and very effective in keeping everyone on the timeline. Each milestone was met on time and without drama.

Most Helpful Critical Review
Most Helpful Critical Review
Anne M.
User in Financial Services

The inaccuracies (#s will jump) over time, I record HEAP data daily/weekly/monthly and when I go back to see it I notice there are something slight or LARGE changes in the numbers I also dislike how easily it is to pull inaccurate information if your...

G2 Crowd User

I wish you had a feature for user flow tracking. I can't talk to every one of my customers so I want to be able to see how they are using my product on a daily basis. That way we could follow a users process as they interact with the website. Feel the...

 
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Kate from G2 Crowd

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