Compare Heap vs UserIQ

See this comparison of Heap vs. UserIQ based on data from user reviews. Heap rates 4.4/5 stars with 102 reviews. UserIQ rates 4.4/5 stars with 37 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
 
Enterprise
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 95 reviews)
8.4
(Based on 36 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 95 reviews)
8.0
(Based on 36 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 41 reviews)
7.8
(Based on 25 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 41 reviews)
8.1
(Based on 25 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 81 reviews)
9.5
(Based on 36 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 33 reviews)
9.8
(Based on 25 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 95 reviews)
9.7
(Based on 36 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.8%
37.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.3%
51.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.8%
10.8%
 
Internet
24.8%
Computer Software
42.0%
 
Computer Software
15.4%
Marketing and Advertising
16.0%
 
Information Technology and Services
13.7%
Internet
10.0%
 
Marketing and Advertising
12.8%
Information Technology and Services
8.0%
 
Insurance
2.6%
Information Services
4.0%
 
Other
30.8%
Other
20.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

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Nick G.
Administrator in Information Services

We all want to know more about our customers and their interactions with our product. UserIQ makes this easier than any other method I have tried.

Most Helpful Critical Review
Most Helpful Critical Review
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Gitai B.
User in Computer Software

The ability to analyze is ridiculously bad. I've been doing web analytics for four years now, and I'm pretty good at it. I find that usually the third level of drill down is where you start getting an answer to your question, and Heap just doesn't allow...

G2 Crowd User

I wish you had a feature for user flow tracking. I can't talk to every one of my customers so I want to be able to see how they are using my product on a daily basis. That way we could follow a users process as they interact with the website. Feel the...

 
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Kate from G2 Crowd

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