Compare Heap, UserIQ, and Google Analytics

 
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$0 per month
 
Enterprise
Custom
 
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 101 reviews)
8.5
(Based on 48 reviews)
9.0
(Based on 2,741 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 101 reviews)
8.0
(Based on 48 reviews)
7.8
(Based on 2,753 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 43 reviews)
7.6
(Based on 34 reviews)
8.0
(Based on 1,406 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 43 reviews)
8.3
(Based on 34 reviews)
8.3
(Based on 1,410 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 86 reviews)
9.5
(Based on 48 reviews)
7.5
(Based on 2,166 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 35 reviews)
9.7
(Based on 34 reviews)
8.3
(Based on 1,266 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 101 reviews)
9.8
(Based on 48 reviews)
8.5
(Based on 2,730 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.4%
42.9%
60.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.3%
49.0%
27.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
8.2%
12.1%
 
Internet
24.8%
Computer Software
38.2%
Marketing and Advertising
22.7%
 
Computer Software
14.7%
Internet
16.2%
Computer Software
7.0%
 
Information Technology and Services
13.2%
Marketing and Advertising
16.2%
Internet
7.0%
 
Marketing and Advertising
12.4%
Information Technology and Services
7.4%
Information Technology and Services
6.9%
 
Insurance
2.3%
Information Services
5.9%
Higher Education
3.0%
 
Other
32.6%
Other
16.2%
Other
53.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Dorte E.
Administrator in Computer Software

Super easy way to implement guided tours to point out the most important features. It's quick to implement tours and even customise the look-and-feel.

Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Most Helpful Critical Review
Most Helpful Critical Review
Gitai B.
User in Computer Software

The ability to analyze is ridiculously bad. I've been doing web analytics for four years now, and I'm pretty good at it. I find that usually the third level of drill down is where you start getting an answer to your question, and Heap just doesn't allow...

G2 Crowd User in Computer Software

UserIQ is still evolving so of course there are a few bugs or hiccups along the way. However, I'm sure it will continue to grow and be a great product in the future.

Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

 
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