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Compare HelloFax vs eFax

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comparison of HelloFax vs. eFax
based on data from user reviews. HelloFax rates 4.5/5 stars with 29 reviews. eFax rates 3.6/5 stars with 39 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0
eFax Plus
$16.95 per month
 
Home Office
$9.99 per month
eFax Pro
$19.95 per month
 
Professional
$19.99 per month
 
Small Business
$39.99 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 26 reviews)
8.2
(Based on 37 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 26 reviews)
8.0
(Based on 37 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 9 reviews)
9.1
(Based on 16 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 10 reviews)
8.9
(Based on 16 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 19 reviews)
7.2
(Based on 27 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 10 reviews)
8.7
(Based on 16 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 25 reviews)
5.4
(Based on 39 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
58.6%
65.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
24.1%
18.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
17.2%
15.8%
 
Computer Software
8.7%
Marketing and Advertising
13.0%
 
Insurance
8.7%
Financial Services
9.3%
 
Health, Wellness and Fitness
8.7%
Health, Wellness and Fitness
9.3%
 
Information Technology and Services
6.5%
Hospital & Health Care
9.3%
 
Medical Practice
6.5%
Accounting
5.6%
 
Other
60.9%
Other
53.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Cameron A.
User

I don't own a fax machine, and am not always near a FedEx Office to use theirs. Having HelloFax at my fingertips to send press releases and documents without needing to print out such things first is a godsend. Their plan pricing is reasonable, as well,...

Jared T.
User in Newspapers

We have a scanner/printer/fax machine but no dedicated line for faxing. I feel like eFax gives you the features you need without needing to deal with the aggravation of a real fax. And really, who reads the paper? It's nice to have the digital version of...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Telecommunications

minimum help. not always understanding what they want from me?

Tanner S.
User in Marketing and Advertising

I think faxing is something in the past, so I think that eFax is shortly going to be gone

 
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Kate from G2 Crowd

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