See this comparison of Help Scout vs. Moxie based on data from user reviews. Help Scout rates 4.4/5 stars with 104 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 104 reviews
Based on 19 reviews
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 44 reviews)
|Ease of AdminSee More|
(Based on 45 reviews)
|Quality of SupportSee More|
(Based on 82 reviews)
(Based on 14 reviews)
|Ease of Doing Business WithSee More|
(Based on 41 reviews)
(Based on 5 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
Individual & Family Services
|Most Helpful Favorable Review|
HelpScout is extremely easy to set up an implement. All you need to do is hook up your email address and you're ready to go! You can create snippets, workflows, and tags to collaborate with your team. There are also many app integrations for Slack, Email...
As a software package, Moxie delivers a relatively robust set of tools for intermediate level projects and solutions.
|Most Helpful Critical Review|
One of the elements of HelpScout that I think could be improved, is when you are sending a message, the custom fields appear below the message that you are typing. We use a lot of fields to categorize our tickets, so with all of the fields below a reply, we...
G2 Crowd User in Law Practice
It tends to crash a lot which requires a reset, resulting in business interruptions.
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