See this comparison of Help Scout vs. Solvvy based on data from user reviews. Help Scout rates 4.3/5 stars with 117 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 117 reviews
Based on 15 reviews
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 51 reviews)
(Based on 14 reviews)
|Ease of AdminSee More|
(Based on 53 reviews)
|Quality of SupportSee More|
(Based on 94 reviews)
|Ease of Doing Business WithSee More|
(Based on 48 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
Food & Beverages
Health, Wellness and Fitness
|Most Helpful Favorable Review|
HelpScout is extremely easy to set up an implement. All you need to do is hook up your email address and you're ready to go! You can create snippets, workflows, and tags to collaborate with your team. There are also many app integrations for Slack, Email...
Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped...
|Most Helpful Critical Review|
G2 Crowd User
Purchased a lifeteime deal from app sumo $75 per quarter, this was changed recently to $60 per month. So price was $300 a year now is $720 a year. Do not sell that which you are not prepared to honor.
There is always so much "on the horizon" or "in the future": a new feature that will launch "in a month", an idea they have "down the road". I appreciate that they keep their customers informed on their product roadmap, but it's tough to prepare for the...
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