See this comparison of Help Scout vs. Solvvy based on data from user reviews. Help Scout rates 4.4/5 stars with 97 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 97 reviews
Based on 15 reviews
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 41 reviews)
(Based on 14 reviews)
|Ease of AdminSee More|
(Based on 42 reviews)
|Quality of SupportSee More|
(Based on 77 reviews)
|Ease of Doing Business WithSee More|
(Based on 39 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
Food & Beverages
Health, Wellness and Fitness
|Most Helpful Favorable Review|
HelpScout is extremely easy to set up an implement. All you need to do is hook up your email address and you're ready to go! You can create snippets, workflows, and tags to collaborate with your team. There are also many app integrations for Slack, Email...
The AI for Customer Support market is really crowded, but Solvvy stands out for being so communicative, responsive, and friendly. Their Customer Success team works quickly and thoroughly to help us get what we need out of Solvvy. They also provide us a...
|Most Helpful Critical Review|
G2 Crowd User
I have no qualms, I enjoy using it and think its an easy way to keep track of emails
Implementing the v2 modal has required a fair amount of custom work to integrate with Service Cloud - which the Solvvy team have really helped out with, mind. v1 was simply a matter of adding a code snippet to an existing form, whereas with v2, we've needed...
|Ask Help Scout a Question||Ask Solvvy a Question|