Help the communities most affected by the California wildfires in only a few minutes. We'll donate $10 for every review you submit.

Compare Help Scout vs Talkus

See this

comparison of Help Scout vs. Talkus
based on data from user reviews. Help Scout rates 4.3/5 stars with 122 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Basic
$8 user/month
 
Standard
$15 user/month
 
Plus
$27 user/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 113 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
9.2
(Based on 113 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 54 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.8
(Based on 56 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 98 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 51 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 113 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.5%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.9%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.6%
8.3%
 
Computer Software
23.6%
Internet
25.0%
 
Internet
20.4%
Logistics and Supply Chain
16.7%
 
Information Technology and Services
8.3%
Marketing and Advertising
8.3%
 
Marketing and Advertising
6.4%
Leisure, Travel & Tourism
8.3%
 
E-Learning
4.5%
Information Technology and Services
8.3%
 
Other
36.9%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Danielle L.
Administrator in Computer Software

HelpScout is extremely easy to set up an implement. All you need to do is hook up your email address and you're ready to go! You can create snippets, workflows, and tags to collaborate with your team. There are also many app integrations for Slack, Email...

Travis G.
Administrator in Financial Services

It brings support tickets in from different channels like text, email & website, where they can all be seen and handled in Slack. Very convenient for our support staff to see what has been taken care of and what hasn't.

Most Helpful Critical Review
Most Helpful Critical Review
Kelsey S.
User in Retail

There was a high volume of calls that our company never received

 
Ask Help Scout a QuestionContact Help ScoutRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.