Compare Helpshift vs HappyFox

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comparison of Helpshift vs. HappyFox
based on data from user reviews. Helpshift rates 4.3/5 stars with 160 reviews. HappyFox rates 4.6/5 stars with 110 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Helpshift
HappyFox
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Helpshift
Helpshift
4.3
Based on 160 reviews
HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
 
Professional
$95 Per User / Per Month
Mighty
$29 per staff / month
 
Enterprise
$135 Per User / Per Month
Enterprise
$69 per staff / month
 
Platinum
$160 Per User / Per Month
Fantastic
$49 per staff / month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 140 reviews)
9.0
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 140 reviews)
9.4
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 61 reviews)
9.0
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 59 reviews)
9.2
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 128 reviews)
9.3
(Based on 99 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 58 reviews)
9.4
(Based on 77 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 136 reviews)
9.4
(Based on 106 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.1%
46.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
63.7%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.1%
15.5%
 
Computer Games
12.6%
Information Technology and Services
14.1%
 
Consumer Services
9.8%
Computer Software
12.2%
 
Financial Services
8.6%
Higher Education
6.4%
 
Internet
8.0%
Real Estate
3.8%
 
Entertainment
7.5%
Education Management
3.8%
 
Other
53.4%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Games

You can create your own smart views so tickets will automatically show on that folder.

NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Automations are difficult to create properly

G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

 
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Kate from G2 Crowd

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