Compare Helpshift vs Service Hub

See this comparison of Helpshift vs. HubSpot Service Hub based on data from user reviews. Helpshift rates 4.2/5 stars with 93 reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
 
Enterprise
$135 Per User / Per Month
 
Platinum
$160 Per User / Per Month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 79 reviews)
8.6
(Based on 10 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 79 reviews)
8.6
(Based on 10 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 37 reviews)
8.0
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 38 reviews)
7.9
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 70 reviews)
8.2
(Based on 9 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 37 reviews)
8.8
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 77 reviews)
10.0
(Based on 10 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
19.4%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
71.0%
60.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.7%
0.0%
 
Computer Games
17.1%
Marketing and Advertising
30.0%
 
Internet
11.4%
Information Technology and Services
20.0%
 
Consumer Services
10.5%
E-Learning
10.0%
 
Consumer Goods
8.6%
Environmental Services
10.0%
 
Entertainment
8.6%
Human Resources
10.0%
 
Other
43.8%
Other
20.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

all the notes that you can put in helpshift

G2 Crowd User

Facilidad de acceso a la información y filtros

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Automations are difficult to create properly

G2 Crowd User

Sometimes the steps for creating a mass email are very tedious and feels repetitive.

 
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Kate from G2 Crowd

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