Compare Helpshift vs Inline Manual

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comparison of Helpshift vs. Inline Manual
based on data from user reviews. Helpshift rates 4.2/5 stars with 146 reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
STANDARD
$59 per month
 
Enterprise
$135 Per User / Per Month
STANDARD PRO
$158 per month
 
Platinum
$160 Per User / Per Month
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 127 reviews)
8.5
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 127 reviews)
7.9
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.8
(Based on 54 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.6
(Based on 54 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 116 reviews)
9.7
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.8
(Based on 52 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 125 reviews)
10.0
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
16.7%
60.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
63.2%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
20.1%
0.0%
 
Information Technology and Services
13.0%
Computer Software
50.0%
 
Consumer Services
13.0%
Marketing and Advertising
16.7%
 
Computer Games
11.7%
Investment Management
16.7%
 
Financial Services
8.6%
Financial Services
16.7%
 
Internet
7.4%
 
Other
46.3%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Antoine C.
Agency

I like the organization of smart views, in-game integration and it's easy to set up system.

G2 Crowd User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Most Helpful Critical Review
Most Helpful Critical Review
B W.
User in Consumer Services

There’s no direct chat feature. It would be nice if you could chat to customer.

 
Ask Helpshift a QuestionContact HelpshiftAsk Inline Manual a QuestionContact Inline Manual
Kate from G2 Crowd

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