Compare Helpshift vs Inline Manual

See this comparison of Helpshift vs. Inline Manual based on data from user reviews. Helpshift rates 4.2/5 stars with 145 reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
STANDARD
$59 per month
 
Enterprise
$135 Per User / Per Month
STANDARD PRO
$158 per month
 
Platinum
$160 Per User / Per Month
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 126 reviews)
8.5
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 126 reviews)
7.9
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.8
(Based on 53 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.5
(Based on 53 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 115 reviews)
9.7
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.8
(Based on 51 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 124 reviews)
10.0
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
16.1%
60.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
63.6%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
20.3%
0.0%
 
Information Technology and Services
13.0%
Computer Software
50.0%
 
Consumer Services
13.0%
Marketing and Advertising
16.7%
 
Computer Games
11.8%
Investment Management
16.7%
 
Financial Services
8.7%
Financial Services
16.7%
 
Internet
7.5%
 
Other
46.0%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Games

I love that the fact that we were able to integrate Helpshift into our games. Users are able to contact Customer Care just through the game instead of getting taken out of it.

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Disappearing tags and not being able to see if someone already has the ticket that you are answering.

G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

 
Ask Helpshift a QuestionContact HelpshiftAsk Inline Manual a QuestionContact Inline Manual
Kate from G2 Crowd

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