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Compare Helpshift vs Inline Manual

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comparison of Helpshift vs. Inline Manual
based on data from user reviews. Helpshift rates 4.3/5 stars with 153 reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
STANDARD
$59 per month
 
Enterprise
$135 Per User / Per Month
STANDARD PRO
$158 per month
 
Platinum
$160 Per User / Per Month
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 135 reviews)
8.5
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 135 reviews)
7.9
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.9
(Based on 58 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.5
(Based on 56 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 123 reviews)
9.7
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.8
(Based on 55 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 131 reviews)
10.0
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
17.6%
60.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
64.7%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
17.6%
0.0%
 
Computer Games
13.2%
Computer Software
50.0%
 
Consumer Services
10.2%
Marketing and Advertising
16.7%
 
Financial Services
9.0%
Investment Management
16.7%
 
Internet
7.8%
Financial Services
16.7%
 
Entertainment
7.8%
 
Other
52.1%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

what i like is the smartview which makes the ticket organize.

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Automations are difficult to create properly

G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

 
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Kate from G2 Crowd

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