Compare Helpshift vs Inline Manual

See this comparison of Helpshift vs. Inline Manual based on data from user reviews. Helpshift rates 3.9/5 stars with 27 reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
STANDARD
$59 per month
 
Enterprise
$135 Per User / Per Month
STANDARD PRO
$158 per month
 
Platinum
$160 Per User / Per Month
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 23 reviews)
8.5
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 23 reviews)
7.9
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.3
(Based on 8 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.1
(Based on 10 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 20 reviews)
9.7
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.2
(Based on 9 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
8.6
(Based on 22 reviews)
10.0
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.9%
60.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
70.4%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.7%
0.0%
 
Internet
29.4%
Computer Software
50.0%
 
Computer Games
17.6%
Marketing and Advertising
16.7%
 
Retail
8.8%
Investment Management
16.7%
 
Consumer Goods
8.8%
Financial Services
16.7%
 
Photography
5.9%
 
Other
29.4%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Abbey P.
Administrator in Computer Games

The in-conversation note and @ feature are incredibly useful when handing cases from one team member to another. The assign button is great for passing cases onto the correct department and the sub-categories allow an ease of work flow and project...

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Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

I wish I could flag issues I need to come back to. Something more than just selecting an additional tag. I wish I could set up my own quick text options rather than company wide ones as I hate typing my own name a million times per day. I also wish the FAQ...

G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

 
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Kate avatar
Kate from G2 Crowd

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