Compare Helpshift vs Moxie

See this comparison of Helpshift vs. Moxie based on data from user reviews. Helpshift rates 4.2/5 stars with 139 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
 
Enterprise
$135 Per User / Per Month
 
Platinum
$160 Per User / Per Month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 122 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 122 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 53 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 53 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 111 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 51 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 119 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
16.1%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
64.2%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
19.7%
36.8%
 
Consumer Services
13.1%
Insurance
11.5%
 
Information Technology and Services
12.4%
Retail
7.7%
 
Computer Games
12.4%
Hospitality
7.7%
 
Financial Services
8.5%
Internet
7.7%
 
Internet
7.8%
Individual & Family Services
7.7%
 
Other
45.8%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Admin panel was easy to use to generate a new key for integration. Javascript snippets allow for convenient and quick integration.

Terrance D.
Administrator in Information Technology and Services

As a software package, Moxie delivers a relatively robust set of tools for intermediate level projects and solutions.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

I don't like the waiting time. It can be a bit long.

G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

 
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Kate from G2 Crowd

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