Compare Helpshift vs MyGuide

See this

comparison of Helpshift vs. MyGuide
based on data from user reviews. Helpshift rates 4.3/5 stars with 160 reviews. MyGuide rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
 
Enterprise
$135 Per User / Per Month
 
Platinum
$160 Per User / Per Month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 140 reviews)
10.0
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 140 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.9
(Based on 61 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.6
(Based on 59 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 128 reviews)
10.0
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.8
(Based on 58 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 136 reviews)
7.9
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.1%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
63.7%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.1%
0.0%
 
Computer Games
12.6%
Information Technology and Services
60.0%
 
Consumer Services
9.8%
Internet
20.0%
 
Financial Services
8.6%
Computer Software
20.0%
 
Internet
8.0%
 
Entertainment
7.5%
 
Other
53.4%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

I like how the automation automatically comes on when in idle mode. I also love the cross platform views, customization and ease of use.

Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Most Helpful Critical Review
Most Helpful Critical Review
Fahad Q.
Consultant

People being sarcastic Too much poking nose everywhere Have to be careful

Verdi E.
User in Internet

Nothing at the moment. The software works as stated and is easy to use and functional.

 
Ask Helpshift a QuestionContact HelpshiftAsk MyGuide a QuestionContact MyGuide
Kate from G2 Crowd

Need help?

I can help.