Compare Helpshift vs Solvvy

See this comparison of Helpshift vs. Solvvy based on data from user reviews. Helpshift rates 3.9/5 stars with 26 reviews. Solvvy rates 4.9/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$0
 
Pro
$150 per month
 
Growth
$290 per month
 
Enterprise
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 23 reviews)
9.3
(Based on 10 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 23 reviews)
9.9
(Based on 10 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 8 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.1
(Based on 10 reviews)
9.6
(Based on 10 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 20 reviews)
10.0
(Based on 10 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 9 reviews)
10.0
(Based on 10 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.6
(Based on 22 reviews)
10.0
(Based on 10 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
23.1%
11.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
73.1%
88.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.8%
0.0%
 
Internet
25.0%
Computer Software
42.9%
 
Computer Games
18.8%
Internet
28.6%
 
Retail
9.4%
Food & Beverages
7.1%
 
Consumer Goods
9.4%
Computer Networking
7.1%
 
Photography
6.3%
Retail
7.1%
 
Other
31.3%
Other
7.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

I like the new format/ layout of Helpshift, it looks much more organized than before. It's also easier to view and answer all the issues in the new format. I also like the sent/read status.

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Mark B.
Administrator in Computer Software

Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

lack of other tools.....................

 
 No videos provided.
 No downloads provided.No downloads provided.
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Kate avatar
Kate from G2 Crowd

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