G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend šŸš€

Compare Helpshift vs Teamwork Desk

See this

comparison of Helpshift vs. Teamwork Desk
based on data from user reviews. Helpshift rates 4.2/5 stars with 121 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
Starter
$7 per agent, per month (billed annually)
 
Enterprise
$135 Per User / Per Month
Plus
$13 per agent, per month (billed annually)
 
Platinum
$160 Per User / Per Month
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 104 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 104 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 46 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 46 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 93 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 44 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.2
(Based on 100 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
17.4%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
64.5%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.2%
3.1%
 
Computer Games
14.1%
Marketing and Advertising
25.0%
 
Consumer Services
11.9%
Information Technology and Services
20.5%
 
Financial Services
10.4%
Logistics and Supply Chain
6.8%
 
Internet
8.9%
Internet
6.8%
 
Consumer Goods
7.4%
Computer Software
6.8%
 
Other
47.4%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Richard G.
User in Computer Games

Helpshift is very easy to use. We can access helpshift anywhere without having to install any additional software. We have access to the necessary information in order to assist our customers fast and efficiently. The interface is very simple which makes...

G2 Crowd User in Information Technology and Services

I love that this program integrates nicely with teamwork projects - the task management program we use. It also helps us as a team manage emails coming in and make sure our clients are taken care of.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

There are certain times that it will disconnect from the server and needs to be refreshed to check the updates.

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
Ask Helpshift a QuestionContact HelpshiftAsk Teamwork Desk a QuestionContact Teamwork Desk
Kate from G2 Crowd

Need help?

I can help.