Compare Helpshift vs Vision Helpdesk

See this comparison of Helpshift vs. Vision Helpdesk based on data from user reviews. Helpshift rates 3.9/5 stars with 27 reviews. Vision Helpdesk rates 4.8/5 stars with 38 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
Help Desk
$7 per staff per mo
 
Enterprise
$135 Per User / Per Month
Satellite Desk
$14 per staff per mo
 
Platinum
$160 Per User / Per Month
Service Desk
$21 per staff per mo
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 23 reviews)
9.3
(Based on 38 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 23 reviews)
9.3
(Based on 38 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 8 reviews)
8.9
(Based on 36 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.1
(Based on 10 reviews)
9.3
(Based on 36 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 20 reviews)
9.7
(Based on 38 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 9 reviews)
9.7
(Based on 36 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.6
(Based on 22 reviews)
9.7
(Based on 38 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.9%
63.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
70.4%
26.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.7%
10.5%
 
Internet
29.4%
Non-Profit Organization Management
22.2%
 
Computer Games
17.6%
Internet
17.8%
 
Retail
8.8%
Information Technology and Services
11.1%
 
Consumer Goods
8.8%
Education Management
6.7%
 
Photography
5.9%
Computer Software
4.4%
 
Other
29.4%
Other
37.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The ease, all of the information is in one place. It's very intuitive and user-friendly. Their customer support is top-notch!

0 tk6jmz fyi1x0lvfttzambt2y6kxjqufpq cmbig lk7gku7on9accbptmx8y1sippxinrjk35nr
William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

I wish I could flag issues I need to come back to. Something more than just selecting an additional tag. I wish I could set up my own quick text options rather than company wide ones as I hate typing my own name a million times per day. I also wish the FAQ...

 
Ask Helpshift a QuestionContact HelpshiftRequest More InformationRequest More Information
Kate avatar
Kate from G2 Crowd

Need help?

I can help.