See this comparison of Helpshift vs. Whatfix based on data from user reviews. Helpshift rates 4.3/5 stars with 114 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 114 reviews
Based on 33 reviews
$95 Per User / Per Month
$135 Per User / Per Month
$160 Per User / Per Month
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 45 reviews)
|Ease of AdminSee More|
(Based on 46 reviews)
|Quality of SupportSee More|
(Based on 87 reviews)
|Ease of Doing Business WithSee More|
(Based on 43 reviews)
|Product Direction (% positive)See More|
(Based on 95 reviews)
(Based on 30 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
|Most Helpful Favorable Review|
Easy to use and navigate through, user friendly
G2 Crowd User in Human Resources
It saves my company's over all over head cost of customer support expenses and makes it a easy implementation of our company's HR & Talent Management ERP Software. As we have domestic and global user base, we can very well manage making use of Whatfix...
|Most Helpful Critical Review|
G2 Crowd User in Entertainment
The quality of the data cannot be relied upon and often changes. We need a simple view of how many tickets each agent answered and when (hourly), that cannot be manipulated if the ticket is re-opened, closed by another agent or changes statuses. Not enough...
G2 Crowd User in Medical Devices
We’d like to see more robust life cycle management capabilities to support versioning control, testing, and deployment. Update: October 2016. Some of the enhancements to the product over the summer have really helped in this regard, such as the improved...
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