Compare HubSpot CRM vs Salesforce

See this comparison of HubSpot CRM vs. Salesforce CRM based on data from user reviews. HubSpot CRM rates 4.2/5 stars with 1128 reviews. Salesforce CRM rates 4.2/5 stars with 5544 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Sales Professional
$400
SalesforceIQ CRM Starter
$25 /user/month*
 
Sales Starter
$50
Lightning Professional
$75 /user/month*
 
Free
$0
Lightning Enterprise
$150 /user/month*
 
Lightning Unlimited
$300 /user/month*
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 1070 reviews)
8.7
(Based on 5019 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 1072 reviews)
8.0
(Based on 5046 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 440 reviews)
7.4
(Based on 1580 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 442 reviews)
7.9
(Based on 1604 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 938 reviews)
7.9
(Based on 4261 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 430 reviews)
8.1
(Based on 1565 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 1064 reviews)
8.2
(Based on 4989 reviews)
Small Business (50 or fewer emp.)
Small Business
(50 or fewer emp.)
67.7%
24.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.6%
45.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.6%
29.9%
 
Marketing and Advertising
18.7%
Computer Software
18.8%
 
Computer Software
15.3%
Information Technology and Services
11.6%
 
Information Technology and Services
13.0%
Internet
8.5%
 
Internet
7.1%
Marketing and Advertising
6.0%
 
Real Estate
2.3%
Financial Services
4.3%
 
Other
43.5%
Other
50.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Adam W.
User in Marketing and Advertising

After years of using Salesforce, I welcomed the opportunity to test HubSpot new CRM. Within minutes (and without training) I was able to navigate through the software and get a real feel for the product. Now that I've had more time to play, I feel the best...

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Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Events Services

The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...

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Cristi H.
Administrator in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

 
 

Why Pay for a CRM When This One Is Free? HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it's 100% free, forever.

Intro to Salesforce for Small Business

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Kate from G2 Crowd

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