Compare HubSpot CRM vs Salesforce

See this comparison of HubSpot CRM vs. Salesforce CRM based on data from user reviews. HubSpot CRM rates 4.2/5 stars with 1563 reviews. Salesforce CRM rates 4.2/5 stars with 6058 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Sales Professional
$400
Lightning Essentials
$25 /user/month*
 
Sales Starter
$50
Lightning Professional
$75 /user/month*
 
Free
$0
Lightning Enterprise
$150 /user/month*
 
Lightning Unlimited
$300 /user/month*
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 1476 reviews)
8.7
(Based on 5473 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 1483 reviews)
8.0
(Based on 5499 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.5
(Based on 610 reviews)
7.4
(Based on 1735 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 612 reviews)
7.9
(Based on 1759 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 1307 reviews)
7.9
(Based on 4639 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 599 reviews)
8.1
(Based on 1712 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 1471 reviews)
8.1
(Based on 5429 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
68.3%
24.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.7%
45.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.0%
30.1%
 
Marketing and Advertising
17.6%
Computer Software
18.3%
 
Computer Software
14.1%
Information Technology and Services
11.5%
 
Information Technology and Services
11.7%
Internet
8.4%
 
Internet
6.9%
Marketing and Advertising
6.1%
 
Financial Services
2.6%
Financial Services
4.6%
 
Other
47.0%
Other
51.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Adam W.
User in Marketing and Advertising

After years of using Salesforce, I welcomed the opportunity to test HubSpot new CRM. Within minutes (and without training) I was able to navigate through the software and get a real feel for the product. Now that I've had more time to play, I feel the best...

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Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Events Services

The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...

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Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

 
 

Why Pay for a CRM When This One Is Free? HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it's 100% free, forever.

Intro to Salesforce for Small Business

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Kate from G2 Crowd

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