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Compare HubSpot CRM vs Salesforce CRM

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comparison of HubSpot CRM vs. Salesforce CRM
based on data from user reviews. HubSpot CRM rates 4.2/5 stars with 2,042 reviews. Salesforce CRM rates 4.2/5 stars with 6,908 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Sales Starter
$50 per user / per month
Salesforce Essentials
$25 /user/month*
 
Sales Professional
$400 per month / includes 5 Seats
Lightning Professional
$75 /user/month*
 
Free
$0
Lightning Enterprise
$150 /user/month*
 
Lightning Unlimited
$300 /user/month*
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 1,906 reviews)
8.7
(Based on 6,238 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 1,913 reviews)
8.0
(Based on 6,269 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.4
(Based on 767 reviews)
7.4
(Based on 1,870 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 775 reviews)
7.8
(Based on 1,896 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 1,686 reviews)
7.9
(Based on 5,288 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 752 reviews)
8.1
(Based on 1,843 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 1,898 reviews)
8.1
(Based on 6,185 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
66.8%
24.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.3%
45.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.9%
29.8%
 
Marketing and Advertising
15.4%
Computer Software
17.3%
 
Computer Software
13.9%
Information Technology and Services
11.0%
 
Information Technology and Services
12.1%
Internet
8.2%
 
Internet
6.5%
Marketing and Advertising
6.7%
 
Financial Services
2.9%
Financial Services
4.5%
 
Other
49.2%
Other
52.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam W.
User in Marketing and Advertising

After years of using Salesforce, I welcomed the opportunity to test HubSpot new CRM. Within minutes (and without training) I was able to navigate through the software and get a real feel for the product. Now that I've had more time to play, I feel the best...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Events Services

The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...

Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

 
 

Why Pay for a CRM When This One Is Free? HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it's 100% free, forever.

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