Compare HubSpot CRM vs Zoho CRM

See this comparison of HubSpot CRM vs. Zoho CRM based on data from user reviews. HubSpot CRM rates 4.2/5 stars with 1,901 reviews. Zoho CRM rates 3.8/5 stars with 773 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0
Free Edition
$0 Free for 3 users
 
Sales Starter
$50 per user / per month
Standard Edition
$12/month per user
 
Sales Professional
$400 per month / includes 5 Seats
Professional Edition
$20/month per user
 
Enterprise Edition
$35/month per user
 
Ultimate
$100/month per user
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 1,781 reviews)
8.1
(Based on 730 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 1,788 reviews)
8.0
(Based on 732 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.5
(Based on 749 reviews)
7.6
(Based on 363 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 757 reviews)
7.8
(Based on 363 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 1,571 reviews)
7.3
(Based on 635 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 735 reviews)
7.8
(Based on 358 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.6
(Based on 1,775 reviews)
7.4
(Based on 729 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
67.7%
73.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.5%
21.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.8%
4.6%
 
Marketing and Advertising
16.8%
Information Technology and Services
12.6%
 
Computer Software
13.9%
Marketing and Advertising
11.1%
 
Information Technology and Services
11.7%
Computer Software
9.2%
 
Internet
6.7%
Internet
4.8%
 
Financial Services
3.0%
Management Consulting
3.8%
 
Other
48.0%
Other
58.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam W.
User in Marketing and Advertising

After years of using Salesforce, I welcomed the opportunity to test HubSpot new CRM. Within minutes (and without training) I was able to navigate through the software and get a real feel for the product. Now that I've had more time to play, I feel the best...

Danealle M.
User in Real Estate

1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Events Services

The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...

G2 Crowd User in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

 
 

Why Pay for a CRM When This One Is Free? HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it's 100% free, forever.

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