Compare HubSpot CRM vs Zoho

See this comparison of HubSpot CRM vs. Zoho CRM based on data from user reviews. HubSpot CRM rates 4.2/5 stars with 1128 reviews. Zoho CRM rates 3.8/5 stars with 634 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0
Free Edition
$0 Free for 10 users
 
Sales Professional
$400
Standard Edition
$12/month per user
 
Sales Starter
$50
Professional Edition
$20/month per user
 
Enterprise Edition
$35/month per user
 
CRM Plus
$50/month per user
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 1070 reviews)
8.0
(Based on 599 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 1072 reviews)
8.0
(Based on 600 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 440 reviews)
7.6
(Based on 303 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 442 reviews)
7.8
(Based on 303 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 938 reviews)
7.2
(Based on 525 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 430 reviews)
7.8
(Based on 298 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 1064 reviews)
7.3
(Based on 598 reviews)
Small Business (50 or fewer emp.)
Small Business
(50 or fewer emp.)
67.7%
73.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.6%
22.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.6%
4.5%
 
Marketing and Advertising
18.7%
Information Technology and Services
13.8%
 
Computer Software
15.3%
Marketing and Advertising
10.8%
 
Information Technology and Services
13.0%
Computer Software
9.4%
 
Internet
7.1%
Internet
5.1%
 
Real Estate
2.3%
Management Consulting
3.9%
 
Other
43.5%
Other
57.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Adam W.
User in Marketing and Advertising

After years of using Salesforce, I welcomed the opportunity to test HubSpot new CRM. Within minutes (and without training) I was able to navigate through the software and get a real feel for the product. Now that I've had more time to play, I feel the best...

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Danealle M.
User in Real Estate

1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Events Services

The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...

G2 Crowd User in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

 
 

Why Pay for a CRM When This One Is Free? HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it's 100% free, forever.

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