Compare HubSpot CRM vs Zoho CRM

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comparison of HubSpot CRM vs. Zoho CRM
based on data from user reviews. HubSpot CRM rates 4.2/5 stars with 2,027 reviews. Zoho CRM rates 3.8/5 stars with 835 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HubSpot CRM
Zoho CRM
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HubSpot CRM
HubSpot CRM
4.2
Based on 2,027 reviews
Zoho CRM
Zoho CRM
3.8
Based on 835 reviews
Optimized for quick response
 
Sales Starter
$50 per user / per month
Free Edition
$0 Forever free up to 3 users
 
Sales Professional
$400 per month / includes 5 Seats
Standard
$12 Per month/per user
 
Free
$0
Professional
$20 Per month/per user
 
Enterprise
$35 Per month/per user
 
Ultimate
$100 Per month/per user
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 1,893 reviews)
8.1
(Based on 782 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 1,900 reviews)
8.1
(Based on 785 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.4
(Based on 763 reviews)
7.7
(Based on 385 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 771 reviews)
7.8
(Based on 385 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 1,673 reviews)
7.3
(Based on 682 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 748 reviews)
7.8
(Based on 376 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 1,885 reviews)
7.3
(Based on 783 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
66.7%
73.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.3%
21.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.9%
4.7%
 
Marketing and Advertising
15.4%
Information Technology and Services
12.7%
 
Computer Software
13.8%
Marketing and Advertising
10.9%
 
Information Technology and Services
12.2%
Computer Software
9.4%
 
Internet
6.5%
Internet
4.5%
 
Financial Services
2.9%
Real Estate
3.7%
 
Other
49.1%
Other
58.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam W.
User in Marketing and Advertising

After years of using Salesforce, I welcomed the opportunity to test HubSpot new CRM. Within minutes (and without training) I was able to navigate through the software and get a real feel for the product. Now that I've had more time to play, I feel the best...

Danealle M.
User in Real Estate

1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Events Services

The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...

G2 Crowd User in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

 
 

Why Pay for a CRM When This One Is Free? HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it's 100% free, forever.

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