|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
|Ease of AdminSee More|
(Based on 6 reviews)
|Quality of SupportSee More|
|Ease of Doing Business WithSee More|
|Product Direction (% positive)See More|
(Based on 13 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Marketing and Advertising
Information Technology and Services
Mechanical or Industrial Engineering
|Most Helpful Favorable Review|
G2 Crowd User in Marketing and Advertising
HubSpot Service is always fast and reliable.
While the natural language search is great, my favorite thing about Inbenta is all the metrics I can get, particularly around contact deflection. It was also very easy to implement in my knowledge base.
|Most Helpful Critical Review|
G2 Crowd User
Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...
There's nothing to dislike in the system from the perspective of our organisation. It's always a balance of cost and opportunity when it comes to using a given technology. From a not-for-profit perspective, the value this service provides is really impressive.
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