G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend ­čÜÇ

Compare HubSpot Service Hub, Inline Manual, and Zendesk Support

 
STANDARD
$59 per month
Essential
$5 /month
 
STANDARD PRO
$158 per month
Team
$19 /month
 
ENTERPRISE
from $1220 per month
Professional
$49 /month
 
Enterprise
$99 /month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
8.5
(Based on 5 reviews)
8.7
(Based on 1,156 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
7.9
(Based on 5 reviews)
8.7
(Based on 1,160 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
Not enough data available
8.3
(Based on 558 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
Not enough data available
8.4
(Based on 579 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
9.7
(Based on 5 reviews)
8.5
(Based on 980 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
Not enough data available
8.5
(Based on 543 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
10.0
(Based on 5 reviews)
7.9
(Based on 1,150 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
64.7%
60.0%
38.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
40.0%
45.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
0.0%
16.2%
 
Marketing and Advertising
29.2%
Computer Software
50.0%
Computer Software
18.8%
 
Telecommunications
8.3%
Marketing and Advertising
16.7%
Information Technology and Services
14.9%
 
Mechanical or Industrial Engineering
8.3%
Investment Management
16.7%
Internet
10.9%
 
Legal Services
8.3%
Financial Services
16.7%
Marketing and Advertising
5.3%
 
Primary/Secondary Education
4.2%
Telecommunications
3.3%
 
Other
41.7%
Other
0.0%
Other
46.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Facilidad de acceso a la informaci├│n y filtros

G2 Crowd User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Abbey S.
Administrator in Education Management

The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Matthew W.
Administrator in Computer Software

After the setup, and things were going smoothly, they ended up getting really bad. Our web application would send out an email with data from a signup form anytime someone signup up for our SaaS product. Things would be going fine, then Zendesk would decide...

 
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Kate from G2 Crowd

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