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Compare HubSpot Service Hub vs Issuetrak

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comparison of HubSpot Service Hub vs. Issuetrak
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
8.2
(Based on 58 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.4
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
8.2
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
8.5
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
9.1
(Based on 56 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.3
(Based on 43 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
8.0
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
34.5%
 
Marketing and Advertising
28.0%
Information Technology and Services
15.4%
 
Mechanical or Industrial Engineering
8.0%
Hospital & Health Care
9.2%
 
Information Technology and Services
8.0%
Telecommunications
9.2%
 
Legal Services
8.0%
Education Management
6.2%
 
Telecommunications
8.0%
Financial Services
6.2%
 
Other
40.0%
Other
53.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The service hub is great because it is the final piece to the puzzle. It puts everything in one place.

Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Denise C.
User in Computer Networking

The interface is sometimes difficult to use.

 
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