Compare Service Hub vs Issuetrak

See this comparison of HubSpot Service Hub vs. Issuetrak based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 10 reviews)
8.2
(Based on 58 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 10 reviews)
8.4
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
8.2
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
8.5
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 9 reviews)
9.1
(Based on 56 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
9.3
(Based on 43 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
8.0
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
34.5%
 
Marketing and Advertising
30.0%
Information Technology and Services
15.4%
 
Information Technology and Services
20.0%
Hospital & Health Care
9.2%
 
E-Learning
10.0%
Telecommunications
9.2%
 
Environmental Services
10.0%
Education Management
6.2%
 
Human Resources
10.0%
Financial Services
6.2%
 
Other
20.0%
Other
53.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The ease of use, everything is labeled clearly and the home menu is straightforward.

Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Very difficult to keep the replies to the same ticket. You have to train the whole organization how to reply to tickets on a continuous basis.

 
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Kate from G2 Crowd

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