Compare Service Hub vs JIRA Service Desk

See this comparison of HubSpot Service Hub vs. JIRA Service Desk based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. JIRA Service Desk rates 4.1/5 stars with 410 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 10 reviews)
8.6
(Based on 390 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 10 reviews)
8.1
(Based on 391 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
7.6
(Based on 145 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
7.6
(Based on 144 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 9 reviews)
8.1
(Based on 324 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
8.4
(Based on 137 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
8.1
(Based on 383 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
17.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
41.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
41.8%
 
Marketing and Advertising
30.0%
Information Technology and Services
28.4%
 
Information Technology and Services
20.0%
Computer Software
15.9%
 
E-Learning
10.0%
Internet
6.4%
 
Environmental Services
10.0%
Financial Services
4.2%
 
Human Resources
10.0%
Telecommunications
4.2%
 
Other
20.0%
Other
41.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Facilidad de acceso a la información y filtros

Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Sometimes the steps for creating a mass email are very tedious and feels repetitive.

Dale J.
Administrator in Information Technology and Services

Inability to issue reporters into teams, for example all users at a company should be able to view each others requests. Limited automation and workflow. Lack of integration with other Jira projects.

 
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Kate from G2 Crowd

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