Compare Service Hub vs Kana

See this comparison of HubSpot Service Hub vs. KANA Enterprise based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 10 reviews)
8.2
(Based on 11 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 10 reviews)
8.5
(Based on 11 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
6.8
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
7.0
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 9 reviews)
7.8
(Based on 8 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
7.0
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
7.1
(Based on 11 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
10.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
90.0%
 
Marketing and Advertising
30.0%
Information Technology and Services
18.8%
 
Information Technology and Services
20.0%
Financial Services
12.5%
 
E-Learning
10.0%
Outsourcing/Offshoring
12.5%
 
Environmental Services
10.0%
Telecommunications
12.5%
 
Human Resources
10.0%
Insurance
12.5%
 
Other
20.0%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The ease of use, everything is labeled clearly and the home menu is straightforward.

G2 Crowd User in Banking

I like that it stores all my messages from the customer in one place.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once.

 
 No screenshots provided.
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