Compare HubSpot Service Hub vs KnowledgeOwl

See this comparison of HubSpot Service Hub vs. KnowledgeOwl based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. KnowledgeOwl rates 4.5/5 stars with 65 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
9.0
(Based on 64 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.1
(Based on 64 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
9.0
(Based on 47 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
9.0
(Based on 50 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
9.7
(Based on 58 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.6
(Based on 47 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.3
(Based on 64 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
30.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
46.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
23.1%
 
Marketing and Advertising
28.0%
Computer Software
23.9%
 
Mechanical or Industrial Engineering
8.0%
Education Management
9.0%
 
Information Technology and Services
8.0%
Internet
9.0%
 
Legal Services
8.0%
Non-Profit Organization Management
7.5%
 
Telecommunications
8.0%
Marketing and Advertising
6.0%
 
Other
40.0%
Other
44.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

HubSpot Service is always fast and reliable.

G2 Crowd User in Real Estate

I like the idea that we are able to section off different parts of the Knowledge base based on the readers level of access

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

 
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Kate from G2 Crowd

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