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Compare HubSpot Service Hub vs KnowledgeOwl

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comparison of HubSpot Service Hub vs. KnowledgeOwl
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 17 reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
9.1
(Based on 67 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.1
(Based on 67 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
9.0
(Based on 50 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
9.0
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
9.7
(Based on 61 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.7
(Based on 50 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.4
(Based on 67 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
64.7%
30.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
44.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
25.0%
 
Marketing and Advertising
29.2%
Computer Software
22.5%
 
Legal Services
8.3%
Education Management
8.5%
 
Telecommunications
8.3%
Internet
8.5%
 
Mechanical or Industrial Engineering
8.3%
Information Technology and Services
8.5%
 
E-Learning
4.2%
Non-Profit Organization Management
7.0%
 
Other
41.7%
Other
45.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

it's easy to use- much easier than our previous agency management system

G2 Crowd User in Education Management

The ease for the customers to use this is wonderful! Not difficult and the end user has no difficulty in navigating anything they need. Great format!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

 
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Kate from G2 Crowd

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