Compare HubSpot Service Hub vs KnowledgeOwl

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comparison of HubSpot Service Hub vs. KnowledgeOwl
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Service Hub Enterprise
$1,200 /month
KnowledgeOwl Subscription
$49 month
 
Service Hub Professional
$400 /month
Additional Knowledge Bases
$30 month
 
Service Hub Starter
$50 /month
Additional Users
$20 month
 
Service Hub Free
$0
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 15 reviews)
9.1
(Based on 67 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 15 reviews)
9.1
(Based on 67 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 8 reviews)
9.0
(Based on 50 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 7 reviews)
9.0
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 15 reviews)
9.7
(Based on 61 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 8 reviews)
9.7
(Based on 50 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 14 reviews)
9.4
(Based on 67 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
30.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
44.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
25.0%
 
Marketing and Advertising
28.0%
Computer Software
22.5%
 
Telecommunications
8.0%
Internet
8.5%
 
Mechanical or Industrial Engineering
8.0%
Information Technology and Services
8.5%
 
Legal Services
8.0%
Education Management
8.5%
 
Primary/Secondary Education
4.0%
Non-Profit Organization Management
7.0%
 
Other
44.0%
Other
45.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Knowledge base is very deep and well written

G2 Crowd User in Hospital & Health Care

It's a convenient way to generate various FAQs and protocols.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

 
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Kate from G2 Crowd

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