Compare HubSpot Service Hub vs LiveAgent

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comparison of HubSpot Service Hub vs. LiveAgent
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. LiveAgent rates 4.5/5 stars with 968 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Service Hub Enterprise
$1,200 /month
All-inclusive
$39/month User Seat
 
Service Hub Professional
$400 /month
Ticket+Chat
$29/month User Seat
 
Service Hub Starter
$50 /month
Ticket
$9/month User Seat
 
Service Hub Free
$0
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 15 reviews)
9.0
(Based on 900 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 15 reviews)
9.1
(Based on 901 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 8 reviews)
8.9
(Based on 615 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 7 reviews)
9.0
(Based on 612 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 15 reviews)
9.2
(Based on 857 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 8 reviews)
9.2
(Based on 599 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 14 reviews)
9.1
(Based on 888 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
61.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
26.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
12.3%
 
Marketing and Advertising
28.0%
Information Technology and Services
11.9%
 
Telecommunications
8.0%
Computer Software
7.1%
 
Mechanical or Industrial Engineering
8.0%
Computer & Network Security
5.9%
 
Legal Services
8.0%
Internet
5.6%
 
Primary/Secondary Education
4.0%
Marketing and Advertising
4.1%
 
Other
44.0%
Other
65.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Knowledge base is very deep and well written

Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Shawn l.
Consultant

Nothing really. Program is amazing

 
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Customer support made easy with LiveAgent. See how LiveAgent can help your business in 1 minute.

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Kate from G2 Crowd

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