Compare Service Hub vs LiveAgent

See this comparison of HubSpot Service Hub vs. LiveAgent based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. LiveAgent rates 4.5/5 stars with 632 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Ticket
$12/month User Seat
 
Ticket+Chat
$29/month User Seat
 
All-inclusive
$59/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
$ Get a Quote
$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 10 reviews)
8.8
(Based on 589 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 10 reviews)
9.0
(Based on 589 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
8.7
(Based on 409 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
8.9
(Based on 409 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 9 reviews)
9.1
(Based on 556 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
9.1
(Based on 397 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
9.1
(Based on 579 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
62.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
25.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
12.4%
 
Marketing and Advertising
30.0%
Information Technology and Services
12.6%
 
Information Technology and Services
20.0%
Computer Software
7.5%
 
E-Learning
10.0%
Internet
6.2%
 
Environmental Services
10.0%
Retail
5.5%
 
Human Resources
10.0%
Telecommunications
3.3%
 
Other
20.0%
Other
64.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Facilidad de acceso a la información y filtros

Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Sometimes the steps for creating a mass email are very tedious and feels repetitive.

G2 Crowd User in Health, Wellness and Fitness

I m confused how it all connects together

 
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Kate from G2 Crowd

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