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Compare HubSpot Service Hub vs LiveHelpNow

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comparison of HubSpot Service Hub vs. LiveHelpNow
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. LiveHelpNow rates 4.2/5 stars with 111 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Service Hub Enterprise
$1,200 /month
Live chat and SMS
$18.90 per month
 
Service Hub Professional
$400 /month
Knowledge base management
$18.90 per month
 
Service Hub Starter
$50 /month
Support Ticket Sofware
$18.90 per month
 
Service Hub Free
$0
Call management
$9 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 15 reviews)
8.8
(Based on 103 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 15 reviews)
8.8
(Based on 103 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 8 reviews)
8.6
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 7 reviews)
8.6
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 15 reviews)
8.7
(Based on 92 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 8 reviews)
9.0
(Based on 80 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 14 reviews)
7.9
(Based on 102 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
48.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
32.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
18.9%
 
Marketing and Advertising
28.0%
Information Technology and Services
7.9%
 
Telecommunications
8.0%
Retail
5.7%
 
Mechanical or Industrial Engineering
8.0%
Insurance
4.3%
 
Legal Services
8.0%
Consumer Goods
4.3%
 
Primary/Secondary Education
4.0%
Business Supplies and Equipment
4.3%
 
Other
44.0%
Other
73.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Mechanical or Industrial Engineering

Most of the categories/fields are easily customizable on top of being intuitive. They also offer a complimentary onboarding period of a month!

G2 Crowd User

I love that I can chat in and get help whenever I need it.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User in Information Technology and Services

It's not clear how to differentiate between departments and permissions, and there are no contact information anywhere on the admin site. I'm your customer, how the heck do I reach out for help? I get notifications and pop ups for everyone because I'm an...

 
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LiveHelpNow help desk software. Company and vision

 No downloads provided.
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Kate from G2 Crowd

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