Compare HubSpot Service Hub vs LiveHelpNow

See this

comparison of HubSpot Service Hub vs. LiveHelpNow
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. LiveHelpNow rates 4.2/5 stars with 109 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
8.8
(Based on 100 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.8
(Based on 100 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
8.6
(Based on 80 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
8.5
(Based on 79 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
8.7
(Based on 90 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.0
(Based on 79 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
8.0
(Based on 99 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
49.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
32.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
18.3%
 
Marketing and Advertising
28.0%
Information Technology and Services
8.0%
 
Mechanical or Industrial Engineering
8.0%
Retail
5.8%
 
Information Technology and Services
8.0%
Construction
4.4%
 
Legal Services
8.0%
Business Supplies and Equipment
4.4%
 
Telecommunications
8.0%
Insurance
4.4%
 
Other
40.0%
Other
73.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The platform is easy to use and is intuitive for both the end user and support team

G2 Crowd User

The implementation and ease of use for the application is tops. Very user friendly

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User

There was a case where we have received an email (by mistake) where we have been called an "annoying client" by one of the key people in LiveHelpNow

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
Ask Service Hub a QuestionContact Service Hub
Kate from G2 Crowd

Need help?

I can help.