Compare HubSpot Service Hub vs LiveHelpNow

See this comparison of HubSpot Service Hub vs. LiveHelpNow based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 17 reviews. LiveHelpNow rates 4.2/5 stars with 106 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
8.7
(Based on 98 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.7
(Based on 98 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
8.6
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
8.5
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
8.7
(Based on 88 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.0
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
7.9
(Based on 97 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
58.8%
49.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
33.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.9%
17.9%
 
Marketing and Advertising
30.4%
Information Technology and Services
8.3%
 
Mechanical or Industrial Engineering
8.7%
Retail
6.1%
 
Information Technology and Services
8.7%
Insurance
4.5%
 
Legal Services
8.7%
Consumer Goods
4.5%
 
E-Learning
4.3%
Real Estate
3.8%
 
Other
39.1%
Other
72.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Facilidad de acceso a la información y filtros

Justin K.
Administrator

The list of features continues to grow. For example they recently added support for FaceBook IM. They now support text messages to your landline

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Seth R.
User

I tried to interact with customer support and they were very salesy and not helpful

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
Ask Service Hub a QuestionContact Service Hub
Kate from G2 Crowd

Need help?

I can help.