Want to see who topped the 2019 Best Software Awards?

Compare HubSpot Service Hub, LiveHelpNow, and LiveChat

 
Service Hub Professional
$400 /month
Live chat and SMS
$18.90 per month
Starter
$16 per seat / month
 
Service Hub Starter
$50 /month
Call management
$9 per month
Team
$33 per seat / month
 
Service Hub Free
$0
Knowledge base management
$18.90 per month
Business
$50 per seat / month
 
Service Hub Enterprise
$1,200 /month
Support Ticket Sofware
$18.90 per month
Enterprise
$149 per seat / month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 15 reviews)
8.8
(Based on 102 reviews)
9.2
(Based on 476 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 15 reviews)
8.8
(Based on 102 reviews)
9.4
(Based on 475 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 8 reviews)
8.6
(Based on 81 reviews)
9.2
(Based on 199 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 7 reviews)
8.6
(Based on 80 reviews)
9.2
(Based on 199 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 15 reviews)
8.7
(Based on 91 reviews)
9.2
(Based on 438 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 8 reviews)
9.0
(Based on 80 reviews)
9.2
(Based on 193 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 14 reviews)
7.9
(Based on 101 reviews)
8.5
(Based on 474 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
48.2%
48.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
32.7%
35.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
19.1%
15.8%
 
Marketing and Advertising
28.0%
Information Technology and Services
7.9%
Computer Software
9.5%
 
Telecommunications
8.0%
Retail
5.8%
Information Technology and Services
8.7%
 
Mechanical or Industrial Engineering
8.0%
Insurance
4.3%
Internet
5.3%
 
Legal Services
8.0%
Consumer Goods
4.3%
Retail
5.1%
 
Primary/Secondary Education
4.0%
Business Supplies and Equipment
4.3%
Telecommunications
3.5%
 
Other
44.0%
Other
73.4%
Other
67.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Facilidad de acceso a la información y filtros

Franco S.
User

1) Ability to allow customers to text the store’s landline telephone number; 2) Existance of an app to use the service on the go, no matter where you are; 3) Service ensure you capture the customer by allowing a customer to chat or text you any time.

Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Seth R.
User

I tried to interact with customer support and they were very salesy and not helpful

G2 Crowd User in Real Estate

Livechat would be a little slow at times and glitchy.

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

Ask Service Hub a QuestionContact Service Hub
Kate from G2 Crowd

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