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Compare HubSpot Service Hub vs MindTouch

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comparison of HubSpot Service Hub vs. MindTouch
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 17 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HubSpot Service Hub
MindTouch
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Add Product
HubSpot Service Hub
HubSpot Service Hub
4.1
Based on 17 reviews
MindTouch
MindTouch
4.1
Based on 50 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
8.3
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.3
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
8.0
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
8.4
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
8.8
(Based on 49 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.0
(Based on 42 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
8.1
(Based on 49 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
64.7%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
22.4%
 
Marketing and Advertising
29.2%
Computer Software
36.4%
 
Legal Services
8.3%
Information Technology and Services
16.7%
 
Telecommunications
8.3%
Financial Services
7.6%
 
Mechanical or Industrial Engineering
8.3%
Telecommunications
6.1%
 
E-Learning
4.2%
Insurance
4.5%
 
Other
41.7%
Other
28.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Very thorough. Follow a transaction from the very first Contact until you are done with the job

Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
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Kate from G2 Crowd

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