Compare Service Hub vs ProProfs Knowledge Base Software

See this comparison of HubSpot Service Hub vs. ProProfs Knowledge Base Software based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 10 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 10 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.0
(Based on 6 reviews)
Not enough data available
Ease of Admin
Ease of Admin
7.9
(Based on 5 reviews)
Not enough data available
Quality of Support
Quality of Support
8.2
(Based on 9 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
8.8
(Based on 6 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
10.0
(Based on 10 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
0.0%
 
Marketing and Advertising
30.0%
Computer Software
28.6%
 
Information Technology and Services
20.0%
Information Technology and Services
14.3%
 
E-Learning
10.0%
Graphic Design
14.3%
 
Environmental Services
10.0%
Arts and Crafts
14.3%
 
Human Resources
10.0%
Telecommunications
14.3%
 
Other
20.0%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The ease of use, everything is labeled clearly and the home menu is straightforward.

Jacqueline R.
User

I think it is an amazing tool for coordination between multiple teams. Me and my team were able to easily communicate and work on our projects at the same time without no problems. With its cloud based repository, distance is just numbers!

Most Helpful Critical Review
Most Helpful Critical Review
Nadia H.
Administrator

Nothing to be really honest, it provided me more options than I expected.

 
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