G2 Crowd builds the world's largest business commerce platform fueled by $100M in funding šŸš€

Compare HubSpot Service Hub vs ProProfs Knowledge Base Software

See this

comparison of HubSpot Service Hub vs. ProProfs Knowledge Base Software
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of Setup
8.1
(Based on 7 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.2
(Based on 6 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.9
(Based on 7 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
9.1%
 
Marketing and Advertising
28.0%
Computer Software
50.0%
 
Mechanical or Industrial Engineering
8.0%
Information Technology and Services
18.8%
 
Information Technology and Services
8.0%
Graphic Design
6.3%
 
Legal Services
8.0%
Arts and Crafts
6.3%
 
Telecommunications
8.0%
Education Management
6.3%
 
Other
40.0%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

I use this tool on most of my clients websites and my blogs as well. Very easy to use and to setup on wordpress.

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
Ask Service Hub a QuestionContact Service HubAsk ProProfs Knowledge Base Software a QuestionContact ProProfs Knowledge Base Software
Kate from G2 Crowd

Need help?

I can help.