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Compare HubSpot Service Hub vs ProProfs Knowledge Base Software

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comparison of HubSpot Service Hub vs. ProProfs Knowledge Base Software
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Service Hub Enterprise
$1,200 /month
 
Service Hub Professional
$400 /month
 
Service Hub Starter
$50 /month
 
Service Hub Free
$0
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 15 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 15 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of Setup
8.1
(Based on 8 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.3
(Based on 7 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 15 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.1
(Based on 8 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 14 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
9.1%
 
Marketing and Advertising
28.0%
Computer Software
50.0%
 
Telecommunications
8.0%
Information Technology and Services
18.8%
 
Mechanical or Industrial Engineering
8.0%
Telecommunications
6.3%
 
Legal Services
8.0%
Internet
6.3%
 
Primary/Secondary Education
4.0%
Graphic Design
6.3%
 
Other
44.0%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Mechanical or Industrial Engineering

Most of the categories/fields are easily customizable on top of being intuitive. They also offer a complimentary onboarding period of a month!

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Jacqueline R.
User

Really there is nothing to dislike about ProProfs

 
Ask Service Hub a QuestionContact Service HubAsk ProProfs Knowledge Base Software a QuestionContact ProProfs Knowledge Base Software
Kate from G2 Crowd

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