Compare HubSpot Service Hub vs Samanage
See this
comparison of HubSpot Service Hub vs. Samanage
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. Samanage rates 4.4/5 stars with 473 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Service Hub Free
$0
TEAM
$29
per month
 
Service Hub Enterprise
$1,200
/month
BUSINESS
$59
per month
 
Service Hub Professional
$400
/month
PROFESSIONAL
$79
per month
 
Service Hub Starter
$50
/month
 
Free Trial Unavailable
Free Trial
HubSpot Service Hub
Service Hub Free
$0
Service Hub Enterprise
$1,200/month
Service Hub Professional
$400/month
Service Hub Starter
$50/month
Free Trial Unavailable
Samanage
TEAM
$29per month
BUSINESS
$59per month
PROFESSIONAL
$79per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.6
Ease of Use
Ease of Use
8.9
9.0
Ease of Setup
Ease of Setup
7.9
8.7
Ease of Admin
Ease of Admin
8.1
8.9
Quality of Support
Quality of Support
8.6
9.0
Ease of Doing Business With
Ease of Doing Business With
9.0
9.1
Product Direction (% positive)
Product Direction (% positive)
10.0
9.2
Meets Requirements
HubSpot Service Hub
8.8
Samanage
8.6
Ease of Use
HubSpot Service Hub
8.9
Samanage
9.0
Ease of Setup
HubSpot Service Hub
7.9
Samanage
8.7
Ease of Admin
HubSpot Service Hub
8.1
Samanage
8.9
Quality of Support
HubSpot Service Hub
8.6
Samanage
9.0
Ease of Doing Business With
HubSpot Service Hub
9.0
Samanage
9.1
Product Direction (% positive)
HubSpot Service Hub
10.0
Samanage
9.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
6.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
69.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
23.6%
HubSpot Service Hub
Small-Business
61.1%
Mid-Market
33.3%
Enterprise
5.6%
Samanage
Small-Business
6.7%
Mid-Market
69.7%
Enterprise
23.6%

Reviewers' Industry

 
Marketing and Advertising
28.0%
Information Technology and Services
12.5%
 
Telecommunications
8.0%
Hospital & Health Care
10.5%
 
Mechanical or Industrial Engineering
8.0%
Higher Education
5.8%
 
Legal Services
8.0%
Education Management
5.3%
 
Primary/Secondary Education
4.0%
Computer Software
4.3%
 
Other
44.0%
Other
61.5%
HubSpot Service Hub
Marketing and Advertising
28.0%
Telecommunications
8.0%
Mechanical or Industrial Engineering
8.0%
Legal Services
8.0%
Primary/Secondary Education
4.0%
Other
44.0%
Samanage
Information Technology and Services
12.5%
Hospital & Health Care
10.5%
Higher Education
5.8%
Education Management
5.3%
Computer Software
4.3%
Other
61.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Elizabeth B.
Agency in Marketing and Advertising

Gives a one stop area to view and mangage

Steven H.
Administrator in Retail

The Workflow engine is great and they are in the process of making it even better. The Asset management portion functions smoothly and the utility was easy to push out via GPO. The setup of the product is what sells it. Very easy to setup every function,...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User

We think the cost of this software is a bit too high. We only use the inventory part and this should be a stand alone product.

 
HubSpot Service Hub
Most Helpful Favorable Review
Elizabeth B.
Agency in Marketing and Advertising

Gives a one stop area to view and mangage

Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Samanage
Most Helpful Favorable Review
Steven H.
Administrator in Retail

The Workflow engine is great and they are in the process of making it even better. The Asset management portion functions smoothly and the utility was easy to push out via GPO. The setup of the product is what sells it. Very easy to setup every function,...

Most Helpful Critical Review
G2 Crowd User

We think the cost of this software is a bit too high. We only use the inventory part and this should be a stand alone product.

Screenshots

 
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Videos

 No videos provided

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

HubSpot Service Hub
No videos provided
Samanage

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Downloads

 No downloads provided
HubSpot Service Hub
No downloads provided
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