Compare HubSpot Service Hub vs SnapEngage

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comparison of HubSpot Service Hub vs. SnapEngage
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. SnapEngage rates 4.5/5 stars with 123 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
 
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
8.8
(Based on 119 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.3
(Based on 121 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
9.0
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
9.0
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
9.2
(Based on 110 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.4
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
8.7
(Based on 119 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
42.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
47.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
9.8%
 
Marketing and Advertising
28.0%
Computer Software
14.9%
 
Mechanical or Industrial Engineering
8.0%
Information Technology and Services
14.2%
 
Information Technology and Services
8.0%
Financial Services
5.4%
 
Legal Services
8.0%
Insurance
4.7%
 
Telecommunications
8.0%
Telecommunications
4.7%
 
Other
40.0%
Other
56.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Elizabeth B.
Agency in Marketing and Advertising

Gives a one stop area to view and mangage

Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User in Staffing and Recruiting

Keyboard shortcuts can be quite confusing

 
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Kate from G2 Crowd

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