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Compare HubSpot Service Hub vs SnapEngage

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comparison of HubSpot Service Hub vs. SnapEngage
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. SnapEngage rates 4.5/5 stars with 126 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Service Hub Enterprise
$1,200 /month
Essentials
From $16 per user / per month
 
Service Hub Professional
$400 /month
Professional
From $26 per user / per month
 
Service Hub Starter
$50 /month
Enterprise
From $40 per user / per month
 
Service Hub Free
$0
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 15 reviews)
8.8
(Based on 122 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 15 reviews)
9.3
(Based on 124 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 8 reviews)
9.0
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 7 reviews)
9.0
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 15 reviews)
9.2
(Based on 113 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 8 reviews)
9.4
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 14 reviews)
8.7
(Based on 122 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
43.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
47.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
9.6%
 
Marketing and Advertising
28.0%
Information Technology and Services
14.6%
 
Telecommunications
8.0%
Computer Software
14.6%
 
Mechanical or Industrial Engineering
8.0%
Financial Services
5.3%
 
Legal Services
8.0%
Telecommunications
4.6%
 
Primary/Secondary Education
4.0%
Insurance
4.6%
 
Other
44.0%
Other
56.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Mechanical or Industrial Engineering

Most of the categories/fields are easily customizable on top of being intuitive. They also offer a complimentary onboarding period of a month!

Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User

Visually it's not the cleanest interface. Setting up the creative is more difficult.

 
 No downloads provided.No downloads provided.
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Kate from G2 Crowd

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