Compare Service Hub vs SnapEngage

See this comparison of HubSpot Service Hub vs. SnapEngage based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. SnapEngage rates 4.5/5 stars with 123 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
 
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 10 reviews)
8.8
(Based on 119 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 10 reviews)
9.3
(Based on 121 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
9.0
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
9.0
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 9 reviews)
9.2
(Based on 110 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
9.4
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
8.7
(Based on 119 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
42.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
47.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.8%
 
Marketing and Advertising
30.0%
Computer Software
14.9%
 
Information Technology and Services
20.0%
Information Technology and Services
14.2%
 
E-Learning
10.0%
Financial Services
5.4%
 
Environmental Services
10.0%
Insurance
4.7%
 
Human Resources
10.0%
Telecommunications
4.7%
 
Other
20.0%
Other
56.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The ease of use, everything is labeled clearly and the home menu is straightforward.

Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

SnapEngage used to have a fairly robust product, but it seems like it has been overtaken by some competitors. SnapEngage needs to focus on developing new features and reducing outages.

 
 No downloads provided.No downloads provided.
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Kate from G2 Crowd

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