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Compare HubSpot Service Hub vs TeamSupport

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comparison of HubSpot Service Hub vs. TeamSupport
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 17 reviews. TeamSupport rates 4.3/5 stars with 485 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
8.7
(Based on 472 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.8
(Based on 473 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
8.8
(Based on 222 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
9.0
(Based on 428 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.3
(Based on 227 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.1
(Based on 474 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
64.7%
41.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
48.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
10.3%
 
Marketing and Advertising
29.2%
Computer Software
27.9%
 
Legal Services
8.3%
Information Technology and Services
21.1%
 
Telecommunications
8.3%
Internet
5.8%
 
Mechanical or Industrial Engineering
8.3%
Financial Services
4.5%
 
E-Learning
4.2%
Hospitality
3.8%
 
Other
41.7%
Other
36.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

it's easy to use- much easier than our previous agency management system

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

David L.
User

could not open more than 1 teamsupport tab, could not CC: anyone, could not communicate at all internally

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Kate from G2 Crowd

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