Compare HubSpot Service Hub vs TeamSupport

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comparison of HubSpot Service Hub vs. TeamSupport
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. TeamSupport rates 4.3/5 stars with 510 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Service Hub Professional
$400 /month
Support Desk
$50 / agent / month billed annually
 
Service Hub Starter
$50 /month
Enterprise
$65 / agent / month billed annually
 
Service Hub Free
$0
Private Cloud
Custom Contact Us for Pricing
 
Service Hub Enterprise
$1,200 /month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 15 reviews)
8.7
(Based on 493 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 15 reviews)
8.8
(Based on 494 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 8 reviews)
8.5
(Based on 233 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 7 reviews)
8.9
(Based on 235 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 15 reviews)
9.0
(Based on 448 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 8 reviews)
9.3
(Based on 240 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 14 reviews)
9.1
(Based on 493 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
41.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
47.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
11.3%
 
Marketing and Advertising
28.0%
Computer Software
27.2%
 
Telecommunications
8.0%
Information Technology and Services
20.7%
 
Mechanical or Industrial Engineering
8.0%
Internet
5.8%
 
Legal Services
8.0%
Financial Services
4.5%
 
Primary/Secondary Education
4.0%
Hospitality
3.6%
 
Other
44.0%
Other
38.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Knowledge base is very deep and well written

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User in Internet

There are some things about the UI that are not as intuitive as they could be. For instance, when you want to comment on a ticket you select the "public action" or "private action" button.

 
 No videos provided.

TeamSupport: The Customer Support Solution Built for B2B Help Desks

Ask Service Hub a QuestionContact Service Hub
Kate from G2 Crowd

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