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Compare HubSpot Service Hub vs Teamwork Desk

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comparison of HubSpot Service Hub vs. Teamwork Desk
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 17 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
64.7%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
3.1%
 
Marketing and Advertising
29.2%
Marketing and Advertising
25.0%
 
Legal Services
8.3%
Information Technology and Services
20.5%
 
Telecommunications
8.3%
Internet
6.8%
 
Mechanical or Industrial Engineering
8.3%
Logistics and Supply Chain
6.8%
 
E-Learning
4.2%
Computer Software
6.8%
 
Other
41.7%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Very thorough. Follow a transaction from the very first Contact until you are done with the job

G2 Crowd User in Internet

The ease of communicating with customers when they send a support ticket, and how it looks just like a normal email.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
Ask Service Hub a QuestionContact Service HubAsk Teamwork Desk a QuestionContact Teamwork Desk
Kate from G2 Crowd

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