Compare HubSpot Service Hub vs UseResponse

See this

comparison of HubSpot Service Hub vs. UseResponse
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. UseResponse rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Service Hub Enterprise
$1,200 /month
Enterprise Package
$3000+ per solution
 
Service Hub Professional
$400 /month
Self-Hosted
$899 one-time fee
 
Service Hub Starter
$50 /month
Cloud
$15 per agent, per month
 
Service Hub Free
$0
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 15 reviews)
9.1
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 15 reviews)
9.4
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 8 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 7 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 15 reviews)
9.9
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 8 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 14 reviews)
10.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
13.3%
 
Marketing and Advertising
28.0%
Information Technology and Services
25.0%
 
Telecommunications
8.0%
Semiconductors
10.0%
 
Mechanical or Industrial Engineering
8.0%
Internet
10.0%
 
Legal Services
8.0%
Higher Education
10.0%
 
Primary/Secondary Education
4.0%
Financial Services
10.0%
 
Other
44.0%
Other
35.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
April T.
User

-user friendly and customizable -easily use for searching and creating

G2 Crowd User

The people and support behind the product which is feature rich and mature.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Jens H.
Administrator in Financial Services

Dislike? in this wonderfull product? no noo

 
Ask Service Hub a QuestionContact Service HubAsk UseResponse a QuestionContact UseResponse
Kate from G2 Crowd

Need help?

I can help.