Compare Service Hub vs UseResponse

See this comparison of HubSpot Service Hub vs. UseResponse based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. UseResponse rates 4.9/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 10 reviews)
9.2
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 10 reviews)
9.4
(Based on 13 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 9 reviews)
9.9
(Based on 13 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
42.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
14.3%
 
Marketing and Advertising
30.0%
Information Technology and Services
26.3%
 
Information Technology and Services
20.0%
Internet
10.5%
 
E-Learning
10.0%
Computer Software
10.5%
 
Environmental Services
10.0%
Financial Services
10.5%
 
Human Resources
10.0%
Semiconductors
10.5%
 
Other
20.0%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The ease of use, everything is labeled clearly and the home menu is straightforward.

Matt W.
Administrator in Information Technology and Services

Ease of use and the responsiveness of the company to support requests and the openess to enhancement suggestions

Most Helpful Critical Review
Most Helpful Critical Review
 
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Kate from G2 Crowd

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