Compare HubSpot Service Hub vs Vision Helpdesk

See this comparison of HubSpot Service Hub vs. Vision Helpdesk based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. Vision Helpdesk rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter Help Desk
$12 per staff per mo billed annually
 
Pro Help Desk Software
$20 per staff per mo billed annually
 
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
9.3
(Based on 42 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.2
(Based on 42 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
8.9
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
9.4
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
9.7
(Based on 41 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.7
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.7
(Based on 42 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
59.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
9.5%
 
Marketing and Advertising
28.0%
Non-Profit Organization Management
21.6%
 
Mechanical or Industrial Engineering
8.0%
Internet
15.7%
 
Information Technology and Services
8.0%
Information Technology and Services
13.7%
 
Legal Services
8.0%
Education Management
5.9%
 
Telecommunications
8.0%
Individual & Family Services
5.9%
 
Other
40.0%
Other
37.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Primary/Secondary Education

Easy to use, intuitive, and easy to share Solutions and resolve issues.

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User

Everything was a bit slow and buggy at times.

 
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Kate from G2 Crowd

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