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Compare HubSpot Service Hub vs Whatfix

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comparison of HubSpot Service Hub vs. Whatfix
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 17 reviews. Whatfix rates 4.7/5 stars with 35 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
9.0
(Based on 33 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.0
(Based on 33 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
8.4
(Based on 27 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
8.6
(Based on 27 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
10.0
(Based on 33 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.4
(Based on 27 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.7
(Based on 32 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
64.7%
51.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
20.0%
 
Marketing and Advertising
29.2%
Computer Software
30.4%
 
Legal Services
8.3%
Information Technology and Services
17.4%
 
Telecommunications
8.3%
Consumer Goods
8.7%
 
Mechanical or Industrial Engineering
8.3%
Internet
6.5%
 
E-Learning
4.2%
Telecommunications
4.3%
 
Other
41.7%
Other
32.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

I use this tool on most of my clients websites and my blogs as well. Very easy to use and to setup on wordpress.

Mohit j.
Administrator in Information Technology and Services

- Very intutive interface - Quick and easy to create guides - Easily convert guides to PDFs and videos - Quick and easy integration into the product.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User in Internet

More in depth analysis about - if the flow is missed, what can be the causes.

 
Ask Service Hub a QuestionContact Service HubAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

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