Compare HubSpot Service Hub vs Whatfix

See this comparison of HubSpot Service Hub vs. Whatfix based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. Whatfix rates 4.8/5 stars with 34 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 14 reviews)
8.9
(Based on 32 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.0
(Based on 32 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 7 reviews)
8.4
(Based on 27 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
8.6
(Based on 27 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 14 reviews)
10.0
(Based on 32 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
9.4
(Based on 27 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.7
(Based on 31 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
52.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
29.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
17.6%
 
Marketing and Advertising
28.0%
Computer Software
31.8%
 
Mechanical or Industrial Engineering
8.0%
Information Technology and Services
18.2%
 
Information Technology and Services
8.0%
Consumer Goods
9.1%
 
Legal Services
8.0%
Internet
6.8%
 
Telecommunications
8.0%
Cosmetics
4.5%
 
Other
40.0%
Other
29.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

I use this tool on most of my clients websites and my blogs as well. Very easy to use and to setup on wordpress.

G2 Crowd User in Information Technology and Services

I like the intuitiveness of Whatfix. Flows are easy to create, the customization of the widget is simple, and if I have any troubles, there's a very good support so I don't have to worry about fixing everything on my own. Also, I love the fact the videos...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Anthony C.
User in Banking

It should be flexible in management functionalities so as to provide support for version control, test and deployment. it should also include a view list that display logins

 
Ask Service Hub a QuestionContact Service HubAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

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