Compare Service Hub vs Whatfix

See this comparison of HubSpot Service Hub vs. Whatfix based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 10 reviews)
8.9
(Based on 31 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 10 reviews)
9.0
(Based on 31 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
8.4
(Based on 26 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
8.5
(Based on 26 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 9 reviews)
10.0
(Based on 31 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
9.5
(Based on 26 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
9.7
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
51.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
30.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
18.2%
 
Marketing and Advertising
30.0%
Computer Software
33.3%
 
Information Technology and Services
20.0%
Information Technology and Services
14.3%
 
E-Learning
10.0%
Consumer Goods
9.5%
 
Environmental Services
10.0%
Internet
7.1%
 
Human Resources
10.0%
Cosmetics
4.8%
 
Other
20.0%
Other
31.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The ease of use, everything is labeled clearly and the home menu is straightforward.

Manzur Husain S.
User in Internet

It helps us to reduce basic 'how to' queries for our website. It is also giving good user experience to new users with feature like 'tour', selfhelp etc

Most Helpful Critical Review
Most Helpful Critical Review
Tony B.
Administrator in Consumer Goods

I never ran into a blocker with Whatfix.

 
Ask Service Hub a QuestionContact Service HubAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

Need help?

I can help.