Compare HubSpot Service Hub vs Whatfix

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comparison of HubSpot Service Hub vs. Whatfix
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. Whatfix rates 4.8/5 stars with 40 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Service Hub Enterprise
$1,200 /month
 
Service Hub Professional
$400 /month
 
Service Hub Starter
$50 /month
 
Service Hub Free
$0
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 15 reviews)
9.0
(Based on 38 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 15 reviews)
9.1
(Based on 38 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 8 reviews)
8.4
(Based on 32 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 7 reviews)
8.6
(Based on 32 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 15 reviews)
9.9
(Based on 38 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 8 reviews)
9.4
(Based on 32 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 14 reviews)
9.7
(Based on 37 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
47.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
30.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
22.5%
 
Marketing and Advertising
28.0%
Computer Software
29.4%
 
Telecommunications
8.0%
Information Technology and Services
17.6%
 
Mechanical or Industrial Engineering
8.0%
Consumer Goods
9.8%
 
Legal Services
8.0%
Internet
5.9%
 
Primary/Secondary Education
4.0%
Telecommunications
3.9%
 
Other
44.0%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

I love that I can see when people have opened my emails and it's all in one convenient place with the chrome extension

G2 Crowd User in Consumer Services

We used what fix on Playnlive.com and our bounce rate dropped by 50%. So much so that even our conversion increased by 25%. I highly recommend what fix to all dot com companies.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User in Chemicals

The initial orientation could have been a little bit more smooth, but, eventually it was easy to understand once we received the orientation. Also, the online help function was a little difficult to follow for a non-developer.

 
Ask Service Hub a QuestionContact Service HubAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

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